Skip to main content

Southwest Airlines Community

Web site messages, under maintenance, not available, goes not make sense

Mikerose
Explorer C

Can't access account log in area of web site. Message flashes that site is undergoing maintenance and is not available. It has been 48 hours, and does not seem reasonable

2 REPLIES 2

Re: Web site messages, under maintenance, not available, goes not make sense

lcouch
Explorer C

I have been getting this message for about two years. Bugs the crap out of me. I have to go use a mobile device every time I want to log in. I have checked my browser (Chrome 67, 64 bit) settings against the requirements listed here. I suspect it has something to do with me using an AWS terminal server but can't get an answers.

Re: Web site messages, under maintenance, not available, goes not make sense

dfwskier
Aviator A
Solution

@Mikerose wrote:

Can't access account log in area of web site. Message flashes that site is undergoing maintenance and is not available. It has been 48 hours, and does not seem reasonable


Morning.

 

I just tried and got right in. So the site is not malfunctioning.

 

You might want to try a different browser or clear cache in the one you are using. Rebooting your computer might help, too.

 

These actions have helped me in the past when I've run into spurious messages.

 

Good luck.