rapid reward email update

[Chalet99]

I have Frequent Flyer Number yet it is inactive.   When I try to logon with my Rapid Reward number and attempt to update my forgotton passcode, it sends the password request to a bad email address.   How can I change the email address on an account that is inactive?

[franktravel]

You need to call Southwest Airlines and see if they can help you.  1-800-435-9792