re scheduling trip

[bguzman]

Good morning,

I have a scheduled flight that most likely I will cancelled to Chicago for April 7, 2020. I will re schedule for a later date as I have read I can do. My question is , What if that later date needs to be re scheduled again? Will it be allowed? and does the same rules applied?

Thank you

Beatriz

[jksobonya · Accepted solution]

Hello,

If you cancel your flight you can use those funds for up to one year from the date the flight was purchased, so you can use those funds to book a new flight. You can do this as many times as you need until the funds expire. The flight must be booked and completed prior to the travel funds expiration. 

--Jessica

[ZevSupport]

To add, while you can use/play with the funds however you'd like, they usually expire after ONE YEAR. SWA has extended that for everyone until June 30, 2021. Learn more: https://www.southwestaircommunity.com/t5/Blog/Additional-Schedule-Modifications-through-April-14-202...