Incase I pass the phone interview. I was wondering how intense is the f2f interview ? Is it other candidates being interviewed with you in the same room ? Or is it just you and multiple Southwest reps?
My experience was very simple. I checked in at the ticket counter. I didn't wait in line, just walked up. They have a list going and checked me in. After a few minutes, someone cam out and escorted me to a small back office. I interviewed one-on-one with a super nice person. Easy, relaxed, over in about 25-30 minutes.
Some stations have you drug tested right there. I did not. I was told they would be in touch soon. I was called the next day with the good news.