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F2F interview for Customer Service agent. How is it set up?

Meubanks3315
New Arrival

Incase I pass the phone interview. I was wondering how intense is the f2f interview ? Is it other candidates being interviewed with you in the same room ? Or is it just you and multiple Southwest reps?

1 REPLY 1

Re: F2F interview for Customer Service agent. How is it set up?

kscokid
New Arrival

My experience was very simple. I checked in at the ticket counter. I didn't wait in line, just walked up. They have a list going and checked me in. After a few minutes, someone cam out and escorted me to a small back office. I interviewed one-on-one with a super nice person. Easy, relaxed, over in about 25-30 minutes.

 

Some stations have you drug tested right there. I did not. I was told they would be in touch soon. I was called the next day with the good news.