02-12-2018 03:56 PM - edited 02-12-2018 06:37 PMChristinaAyala
If you have a passion for helping People, can rock a headset and are looking for more than just a “job,” Southwest Airlines is looking for you! We’re now hiring Customer Service Representatives at our Call Centers in Albuquerque, NM; Phoenix, AZ; and San Antonio, TX. Customer Service Representatives provide our legendary Southwest Hospitality by assisting Customers in booking air and car reservations, offering solutions when travel is interrupted, and answering questions about policy and procedures. Full disclosure: The Call Center environment isn’t for everyone. Customer Service Representative positions can be demanding, with nontraditional hours, set schedules, and the usage of multiple computer systems and applications.
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02-13-2018 06:58 PMChristinaAyala
Hi there @kenyadao,
Thanks for your interest in joining the Southwest Team! This position is located at our San Antonio Call Center and is not a remote position. It’s a wonderful facility, with an amazing Team and is one of our original Call Centers with Southwest. We wish you luck in your Career and hope to see your application!
02-15-2018 03:49 PMMiriam
I have been attempting to apply for this position for 2 days and it tells me it is not available or it does not exist. I even received an email alert today from SWA on the position but when I clicked on it, it gave me the same error message.
I have been waiting on the opportunity to apply for this position since June 2017 and I really do not want to miss it.
Are you able to help me?
02-14-2018 07:24 AMKimVanderKley
Where can I review more details of the CSR position? I.E. (not limited to..) How are shifts assigned (am, pm swing m-f or weekend) can you switch shifts like FAs do with trips? Also various items re: work perks and wage -- approximate cost for healthcare coverage and starting comp. etc I file my taxes in WA and have a home in AZ -- still OK to apply for the PHX CSR?
Happy to read more if there is a link -- has a CSR written about their position?
Happy V Day LUV it...
02-15-2018 05:08 PMjjegg
I tried logging in for several hours today to reapply for this position and I kept getting an error message that would not let me apply.
Now it it past the cutoff time of 3pm CST.
Will someone please contact me to discuss my situation?
I had applied months ago and on 1-29-18 was sent a notice that the positions were filled and that my application was not even looked at.
Thank you. JJ Eggers