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Southwest Airlines Community

Training in Dallas

A357DIVA4U
Explorer C

I will be starting training in Dallas for a CSR in Chicago on the 24th of February. I heard they do a lot of testing on things during training and that you have to pass with a 90% or better. Are these tests hard? Does it require constant studying? I'm super excited to be joining the family of Co-Hearts but I am super nervous too. Can anyone give me some advice.

2 REPLIES 2

Re: Training in Dallas

quincilla
Adventurer B
Solution

Have you received your preflight packet? It has some testing materials in it. Good Luck!

Re: Training in Dallas

A357DIVA4U
Explorer C

Yes, I got it. I was already studying the codes. Still got about 10 to 15 that I get a lil stuck on but hopefully it will stick soon. I get super nervous and start doubting my ability when I test sometimes.