If you were dreaming of a white Christmas, you were certainly in luck if you were traveling to or lived on the east coast this weekend. The northeast portion of the country was pummeled by Snowmageddon 2010. When Mother Nature hands us a storm of this size and proportion, we do our best to predict what the weather will do, anticipate staffing needs, and get our aircraft positioned so that we can accommodate Customers as soon as the weather permits. We also have some tools that are available for Customers who were impacted by the wintery weather:
- Southwest.com is continually updated with information for each city impacted by the storms. We are offering reaccomodations for folks that were unable to make it to their destination due to the weather conditions. The complete list of cities affected is here.
- Customers that were attempting to travel to any of the impacted cities and used ticketless travel can rebook online here.
- Sign up for alerts! We can send you text, email, or phone notifications if your flight status changes. Sign up here.
- Use our southwest.com mobile app (for iPhone, Blackberry, or Android) to view flight schedules and stay in touch with your flight status on the go.
We’ll continue to monitor the storm as it moves off the East Coast. In the meanwhile, hang in there with us and maybe go make some snow angels!
