For our first flight from Oakland to Maui, we invited Maui local, Lily Meola, onboard to perform Live at 35 to celebrate the music community in Maui and surprise our Customers onboard the inaugural flight. Read more to learn how Lily Meola’s performance made this inaugural flight even more special and helped our Customers connect to the culture of Hawaii.
Longtime Southwest Airlines Customer and former Indy500 racecar driver Sam Schmidt wondered if he would ever fly again, after a life-changing injury on the track in 1999. Read on to hear how Schmidt was able to make an impact on the world around him with the help of his new friends at Southwest Airlines who make it easy to be a Customer with a smile every time.
Our Southwest Employees are known for their Fun-LUVing Attitudes, Hospitality, and hard work in connecting our Customers to what matters most in their lives. Read more to learn how three Employees found their passion at Southwest by fearlessly changing career paths, and in the process learning more about themselves.
What started in a fifth grade classroom over 15 years ago has since taken to the skies! Southwest Airlines Pilot David Childs found himself looking for a way to inspire kids to have the same love of aviation his father instilled in him at a young age. Little did he know that this passion would eventually come full circle.
Read more to hear how Southwest and Adopt-A-Pilot came to eventually reunite teacher and student years later.
Southwest now serves 99 destinations across the U.S. and 10 additional countries, so if you’re looking to get away, there are always places to go and experiences to be had! Nobody knows a city and its hidden gems better than the Employees who live and work there. Check out a few of our Employees' favorite places in the Omaha area and share your hidden gems in our comment section below!
As Southwest Airlines celebrates the one-year anniversary of the Great American Eclipse, we look back on an experience that our Customer, Photographer Jon Carmichael, had onboard one of our special eclipse flights from Portland to St. Louis on August 21, 2017.
My friend Laura and I went to Napa Valley for a girls trip and one last hurrah before her July wedding to her boyfriend of nine years—a true fairytale romance!
Since Laura and I needed to be at the rehearsal as the bride-to-be and bridesmaid, our plan was to return the following day, which was the night before the wedding. We would land and go immediately from the airport to her rehearsal and rehearsal dinner. However, while in California, we monitored the weather and noticed that there were storms rolling in, and worried that if we didn’t come home early, we might not make the rehearsal or even the wedding.
Southwest is known for its Company Culture. It’s often imitated, and never duplicated. Did you know that we also have a Culture Services Department that is charged with championing a Culture through which every Employee knows they matter? As Interns on that Team, Emily and I focus specifically on large-scale Employee appreciation events, including our recent Culture Blitz in Houston.
I'd like to give a big thanks to Southwest. Recently, my 7-year-old and 8-year-old flew by themselves for the first time. I chose Southwest to be the provider of that experience because truthfully, it seems to be the only airline left where the Employees actually enjoy their job and interacting with Customers.
While any parent would be nervous about leaving their kids alone to fly, I had faith that Southwest would not only deliver my children safely, but do it with care. So, my expectations were not low for this experience— yet you still managed to exceed them.
As a California native, my passion for the ocean started at a young age—in fact, just two months after I was born my father sat me on a surfboard for the first time. Ever since then, I have been hooked on surfing and working to preserve our oceans. I’m passionate about helping all the creatures in the ocean, which is why participating in Southwest Airlines’ Shark Week flight was truly a once-in-a-lifetime experience!
While sitting on a recent Southwest Airlines flight, I got to talking with a kind man next to me—we talked about what we did for a living and I mentioned how passionate I am about teaching. He then asked me what the greatest challenge was that I’ve ever faced in my career. I was honest, and told him that working at a low income school can be heartbreaking—then, something amazing happened.
Join in on the fun as we celebrate Shark Week’s 30th anniversary!
Shark Week is almost here, and this year it’s sure to be even more fintastic. The iconic television event is celebrating its 30th anniversary, and Southwest Airlines is proud to partner with Discovery Channel once again to commemorate this impressive milestone.
At Southwest Airlines, our Purpose is to connect People to what’s important in their lives. We know our Customers and Employees are passionate about music, and we love to support up-and-coming musicians throughout their journeys. We combine these passions through Live at 35, our inflight concert series that brings artists onboard to perform live at 35,000 feet. Check out our most recent Live at 35 performer, Australian-born rising country artist Morgan Evans.
Whether you’ve been the parent or the innocent bystander, you’ve probably encountered a child at some point during your airline travels. Oftentimes, traveling children can become impatient, frustrated, or confused during the travel process. The trick to traveling with children is to bring food, entertainment, and mostly luck, because let’s face it—children are unpredictable.
My daughter’s high school robotics team competed at the World Championship in Houston recently, and they specifically chose to leave competition early so they would be home in time to celebrate their Senior Prom. All was going according to plan and spirits were high until they learned that their flight had a five hour delay which would put them home mere minutes before prom was to begin. Would senior prom be ruined? Not a chance with Southwest!
Mother’s Day is always special, but here at Southwest Airlines it tends to be an extra special day as many of our Employees have followed their mom’s footsteps and now work alongside them as members of the Southwest Family. Here are a few of their stories.
During a memorable Southwest inflight “wedding,” a bouquet was made out of napkins and coffee packets, the usual veil was crafted lovingly out of peanut packages and coffee stirrers, and of course, videos and pictures were taken to commemorate the special occasion.
My daughter, Bella, requested we take a trip to New England to celebrate her 16th birthday. I mentioned the special celebration trip to the gate attendant hoping for a simple “Happy Birthday” greeting during the flight announcements, but received so much more!
Our Employees are known for their Company pride. When Southwest Airlines receives recognition, it’s truly a reflection of our incredible folks, taking great care of our Customers. So it’s with pride in our amazing Employees that I share that Southwest Airlines was recently recognized by The Wall Street Journal on their inaugural list of Management Top 250.
Over the past few years, I've been on many Southwest flights. Most recently, I had a very memorable one where a Pilot flew his last commercial flight. From his family's presence to the fire department's water salute, this was such a special flight to be a part of.
I’m a huge aviation geek, and Southwest is my favorite airline. I chose to spend my birthday traveling to different airports across the country—but Southwest’s incredible Passengers and Employees are what made it so special.