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MLittman Employee Rank
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As the airline with Heart, we love hearing stories of Southwest Airlines Customers going above and beyond to lend a helping hand. As you recover from this weekend’s feast, read on to learn how former coworkers Angela and Keith embodied the season’s giving spirit through triumph and tribulation, which all amounted to a greater cause at this year’s Bank of America Chicago Marathon.

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greeneggs93
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It happened just like in the movies—boy meets girl at a sweet wedding and the two immediately hit it off. But there was just one problem: she was headed back home to Atlanta, 800 miles away, and decided to leave it with an open-ended, "What happens in Texas, stays in Texas."

 

It did not stay in Texas. In fact, it ended up stretching across the better part of two years—much of that time spent in the air and on Southwest runways—doing everything but staying in one place.

 

We are Ansley and Sam, and this is our story.

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ddesrosier Employee Rank
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What started in a fifth grade classroom over 15 years ago has since taken to the skies! Southwest Airlines Pilot David Childs found himself looking for a way to inspire kids to have the same love of aviation his father instilled in him at a young age. Little did he know that this passion would eventually come full circle.

 

Read more to hear how Southwest and Adopt-A-Pilot came to eventually reunite teacher and student years later.

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EunbeeKim Employee Rank
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Whether it’s spontaneously adopting two puppies on a trip to Puerto Rico or fulfilling a loved one’s final wish to care for their pooch, Southwest has got you covered. Read more to hear from Customers and their pets, and learn what is and isn’t allowed when it comes to bringing your favorite furry friends onboard.

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DerekH Employee Rank
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I always get a little nervous traveling with my five-year-old, autistic daughter, Mikaela. Every parent struggles, and a part of my struggle is my own anxiety, stemming from never knowing when and what may cause my child to have a breakdown. Luckily, on this flight, I learned I could count on Southwest to help alleviate those fears.

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kalef Employee Rank
5719 Views
3 Comments

One morning, as I was lying in bed, a passing thought inspired me to make a promise to myself. I decided I would do something I’ve always wanted to do every year on my birthday—essentially crossing an item off my proverbial bucket list. Anyone could foreseeably eat breakfast in Houston, lunch in San Antonio, and dinner in Dallas—it would be a great day trip! I figured I could put it on my bucket list and try it someday. Keeping a promise to yourself is more difficult than it sounds, but that day finally arrived this summer.

 

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EunbeeKim Employee Rank
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“You’re planning your life, and Christmas, and all that regular stuff … and all of a sudden you get this phone call that changes your life.”

 

Tristan Thompson was only eight months old when he was diagnosed with a serious immune disorder that threatened to cut his life short. Thankfully, help came in the form of a bone marrow donor who lived nearly 500 miles away. Read on to learn more about Tristan’s story, then catch a glimpse of his first fateful meeting with his new “big brother”, Bob!

 

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TonyaRG Employee Rank
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A couple of years ago, I discovered a painting on Etsy that I knew I had to buy. Although the artwork was aesthetically pleasing, that’s not what drew me to it. Instead, what caught my attention were the words written on it: “She was fearlessly authentic.”

 

Join us in celebrating National Disability Employment Awareness Month with a special read about neurodivergence and innovation from Southwest Airlines University (SWA U) Curriculum Developer Tonya Ratliff-Garrison.

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abradstreet Employee Rank
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The Kidd Kraddick Morning Show, Kidd’s Kids, and Southwest Airlines are teaming up to host a telethon TODAY, Tuesday, October 9 from 6:00 a.m. to 12:00 p.m. CDT to help fund the Kidd’s Kids Walt Disney World Trip. Read more to learn how you can donate and support the trip of a lifetime for these special children.

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caryhoward Employee Rank
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A few weeks ago, our family was thrilled to be part of Southwest Airlines visit to St. Jude Children’s Research Hospital®. We joined a group of Adopt-A-Pilot Ambassadors from across the country as they visited and toured the hospital that is changing the way childhood cancers are researched and treated.

 

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Bill Employee Rank
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“In two weeks, on October 17, my 60th birthday, I will turn in my Employee ID badge and retire. I will always be Southwest Airlines, and Southwest Airlines will always be a big part of me and my Heart … I’ll just have a lot of great memories and a Retiree card.”

 

Read on for Bill Owen’s final post here on The Southwest Airlines Community!

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lskinner Employee Rank
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A letter from Herb Kelleher more than 20 years ago began my involvement with the Southwest LUV Classic & Party. The passion for the event, which benefits children’s charities, grew for my colleagues and me over the years—we went from simply golfing in the tournament to becoming sponsors so that we could invest directly! Two years ago, our connection to the Southwest LUV Classic & Party and one of this year’s recipients, the Ronald McDonald House Charities (RMHC), grew even stronger.

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SydLeonard Employee Rank
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1 Comment

 

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Twelve flights in 13 weeks sounds like a completely reasonable amount of trips to many of our most frequent-flying Customers and Crew, but as a first-time expecting mom I found myself losing the internal willpower battle to make it through my packed few weeks on the move—all while fighting the symptoms that often come with the first signs of pregnancy. [Insert green, nausea face emoji!].

 

Fortunately, I have a great network of Coworkers at Southwest that happen to also be moms, so I began reaching out to them in confidence begging for them to bestow their wisdom on me. Read more to see what I learned.

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SewMom
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My husband, two sons, and I have been loyal Southwest fans for many years. Southwest's many advantages have benefitted our family in countless ways—but my personal favorite benefit is the Companion Pass. Read more to learn how our Southwest story shaped the college experience for my family and helped us travel the country together.

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dmcelroy Employee Rank
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One of the things I enjoy about my career at Southwest Airlines is endless opportunities for learning and growth. I am proud to be a participant in one of these transformative opportunities, the Manager in Training Program (MIT), a dynamic learning experience for top-performing Managers, Supervisors, and Team Leaders. I’ve enjoyed every aspect of the program, but the Servant’s Heart project is something I’m especially proud to have been a part of.

 

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Sbarron628
47280 Views
2 Comments

 

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My friend Laura and I went to Napa Valley for a girls trip and one last hurrah before her July  wedding to her boyfriend of nine years—a true fairytale romance!

 

Since Laura and I needed to be at the rehearsal as the bride-to-be and bridesmaid, our plan was to return the following day, which was the night before the wedding. We would land and go immediately from the airport to her rehearsal and rehearsal dinner. However, while in California, we monitored the weather and noticed that there were storms rolling in, and worried that if we didn’t come home early, we might not make the rehearsal or even the wedding. 

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carolynmcmenemo Employee Rank
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1 Comment

It’s no secret Southwest Airlines is dedicated to the People and communities we serve. We love to give back and one of the many ways we do this is through our Medical Transportation Grant Program. Since the program’s inception in 2007, we have donated more than 69,000 tickets to nonprofit hospitals and medical organizations for use by patients and caregivers in need of travel assistance.

 

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dsanders1 Employee Rank
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On the first day of Intern Orientation, I sat next to a fellow Intern with my same last name. After discovering our shared surname, I joked with him that while I already have a twin sister, he could be our triplet. “Actually,” he responded, “I am a triplet.”

 

With it being National Twin Day today, it seems fitting to acknowledge this unique trend among our Intern class. Below is a quick look at some of the summer 2018 Interns with their multiples. While our siblings aren’t interning with us, all of the Interns have become a Family.

 

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ginaduvall Employee Rank
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Embracing our Servant’s Heart and giving back to our communities is one of the many ways Southwest Airlines Employees Live the Southwest Way. As a Flight Attendant for Southwest for the past 21 years, I’ve always been passionate about volunteering and I’m thankful to be part of a Company that supports this passion. Recently, I participated in a community opportunity that surpassed my wildest dreams with the help of nearly 30 Southwest Employees and numerous community partners!

 

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Kmbermudez90
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While sitting on a recent Southwest Airlines flight, I got to talking with a kind man next to me—we talked about what we did for a living and I mentioned how passionate I am about teaching. He then asked me what the greatest challenge was that I’ve ever faced in my career. I was honest, and told him that working at a low income school can be heartbreaking—then, something amazing happened.

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cacharbonneau Employee Rank
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1 Comment

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Our Purpose at Southwest Airlines is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. We’re thrilled to share some of the recent family travel success stories that our Customers shared with us!

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  • Stories from the Heart
beatricekalish Employee Rank
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At Southwest Airlines, we love to inspire future generations to succeed, and one of the many ways we do that is through our Adopt-A-Pilot program. Since 1997, our Pilots have dedicated their own time to help students define, articulate, and plan for future success; all while enjoying fun-filled lessons! But for these father-son duos, this program has become more than fun—it’s become a family legacy.  

 

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Rc1510
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It’s taken me nearly eight years to write this story waiting for the happy ending and now it’s finally time for me to share my Rapid Rewards love story.

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lstone Employee Rank
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MHS.jpgSouthwest’s Campus Reach Team identifies and engages future Southwest Employees at an early age to hopefully inspire an interest in a career in aviation. Recently, we had the opportunity to host a special group of students at William P. Hobby Airport in Houston after Houston ABC Channel 13’s Foti Kallergis reached out to us.

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Curriefam
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My daughter’s high school robotics team competed at the World Championship in Houston recently, and they specifically chose to leave competition early so they would be home in time to celebrate their Senior Prom. All was going according to plan and spirits were high until they learned that their flight had a five hour delay which would put them home mere minutes before prom was to begin. Would senior prom be ruined? Not a chance with Southwest!

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MelanieGraham Employee Rank
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Our Vision at Southwest Airlines is to be the world’s most loved, most flown, and most profitable airline. We strive to deliver Outstanding Hospitality to our Customers day in and day out as we serve over 100 destinations across the U.S. and 10 additional countries. Our Employees are the Heart of our Company and interact daily with our Customers. Read more to hear some of the recent travel stories that our Customers shared with us!

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  • Stories from the Heart
MillieT Employee Rank
1060 Views
1 Comment

 

Mother’s Day is always special, but here at Southwest Airlines it tends to be an extra special day as many of our Employees have followed their mom’s footsteps and now work alongside them as members of the Southwest Family. Here are a few of their stories.

 

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saraluvsbob
48733 Views
2 Comments

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I stowed my luggage and when I went to look for a seat, just to my right, there was a woman with long, dark hair with an open seat next to her. I don't remember anything about whoever was in the window seat. It was at that moment—I realized in retrospect—that my mind centered on what would end up being my most successful pick-up line ever.

 

"Uhh ... is that seat taken?"

 

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mcminnemily Employee Rank
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image1.jpegEmployees are the Heart of our business at Southwest. They help us connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. We know from our 2017 fall campaign that behind every seat is a story, but there’s also a story behind every Employee across the system. SMF Ops Agent Jay Thomas and DEN First Officer Mike McGee are no exceptions.

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mcminnemily Employee Rank
1347 Views
2 Comments

Our Vision at Southwest Airlines is to be the world’s most loved, most flown, and most profitable airline. We strive to deliver Outstanding Hospitality to our Customers day in and day out as we serve over 100 destinations across the U.S. and 10 additional countries. Our Employees are the Heart of our Company and interact daily with our Customers. Read more to hear some of the recent travel stories that our Customers shared with us!

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  • Stories from the Heart