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amelia3000
30278 Views
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medium_1_kvzdqp.jpgMy first thought was to jump online and order her another one. Surely the original was long gone! And then I saw those dreaded two words—sold out. I then decided that while it was probably a long shot, I would contact Southwest directly to inquire about my daughter’s missing stuffed animal. It had been a good six or seven hours since we'd landed, so I didn't have high hopes. Thankfully, I connected with Mallory…

 

 

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ErinLanke
642 Views
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Three years ago, we met on a Southwest flight and this July is our wedding. Thanks, Southwest Airlines for helping me connect with my fiancé after spending time together in the airport, sitting next to each other on the flight, and working on a crossword puzzle together.

 

 

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Hannie888
971 Views
1 Comment

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When my Grandma fell terminally ill at 92, I went to Dallas to be with her in her final days and to support my Mom. Thanks to a chance encounter at the airport and Southwest's open seating policy; I was able to reconnect with someone from my past after one of the most emotional weeks of my life. To this day, I swear my Grandma Bette sent Rick to be with me that day not wanting me to be alone and not wanting me to stop believing in love.

 

 

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RLTrevino
23938 Views
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Planes, Trains, and Automobiles 

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russcro
37864 Views
1 Comment

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Our daughter, Brittany, was scheduled to give birth by cesarean section on December 1. Plans quickly changed when she went into labor the day following Thanksgiving—Southwest helped us get to Brittany and baby Andrew as quickly and easily as possible.

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gdw10
92821 Views
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It didn’t take young Aiden long to discover that he lost his stuffed greyhound on their trip. Luckily, after the greyhound took a few flights across the country, a Southwest Pilot returned it safely back to Aiden. Read on to learn more.

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jbzambon
941 Views
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Jackey in Buffalo was a super helpful Customer Service Agent!  It sure is a small world when I ran into her outside a football game 400 miles away!

 

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elijahbrantley
29841 Views
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I lived in Tennessee, and she lived in Texas. But Southwest shrank the distance ...

 

LongDistance2.jpgPhoto: Matt Spracklen (Instagram: @mattspracklen)

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sarahstarke
19048 Views
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Alex2.jpgSouthwest Customer Alex took his first solo flight to visit his uncle Dave.

My son Alex has special needs. We thought he was old enough to fly to Florida to visit his very special Uncle Dave and cousins. And thanks to Southwest, his first solo flight was a success!

 

 

 

 

 

 

 

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PatricA Employee Rank
997 Views
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Southwest Airlines provided flights for a teen poetry group the "Get Lit Players" from Los Angeles to New York City to reconnect with a former mentor, Daveed Diggs, who is fresh off the hot Broadway hit musical Hamilton and has won several awards including a Tony Award for his role as Thomas Jefferson.

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cdunn
557 Views
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His full name is Moises Gonzales, but to most he’s just “Gonzo.” It’s this easygoing personality that makes him the perfect fit as a Quality Control Field Service Supervisor for Southwest Airlines.

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cdaniel
2719 Views
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LUV is definitely in their air as wedding season hits full swing! This is especially true for two of our Customers who found LUV at first sight at 35,000 feet three years ago.

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Ana Employee Rank
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“Are you the one that saved my life?” eight-year-old Aaron Yniguez asked Southwest Airlines Dallas Customer Service Agent Yolanda Nava upon meeting her for the first time. This meeting, met with a big Texas-sized hug, was something Yolanda had been praying would happen since the spring of 2013, when she donated genetically matched stem cells to Aaron. But it was another connection 15 years ago that started Yolanda’s journey to Aaron.

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