Longtime friends, Devin and Kevin love flying Southwest Airlines. They also love their Chase Rapid Rewards credit card. Read on to learn how a simple post on Instagram led to an epic adventure and reunion to see Brett Eldridge’s Christmas Show in New York City.
Longtime Southwest Airlines Customer and former Indy500 racecar driver Sam Schmidt wondered if he would ever fly again, after a life-changing injury on the track in 1999. Read on to hear how Schmidt was able to make an impact on the world around him with the help of his new friends at Southwest Airlines who make it easy to be a Customer with a smile every time.
The Southwest Mobile Boarding Pass is a smart way to save paper and ink all while making the airport experience easier to navigate for our Customers. Read more to discover how our very own Southwest Community Champions, some of our most active Community Members, use the Mobile Boarding Pass on nearly every trip they fly.
The holiday season is here which means airports are busier than usual as travelers head to visit family and friends. While holiday travel may seem daunting, there’s no need to fret! At Southwest, we want holiday travel to be as stress-free as possible so we’ve pulled together a few tips and tricks to make the season a little brighter.
Travel this week to many of our East Coast destinations as well as Punta Cana and San Juan, Puerto Rico may be affected by Hurricane Florence and Tropical Storm Isaac.
Read more for additional details on our operations, flight status and rebooking options, and hear directly from our Dispatch and Meteorology Teams who are preparing our operation for the upcoming storms and members of our Social Care Team to learn more about how they are helping our Customers make adjustments to their travel.
My friend Laura and I went to Napa Valley for a girls trip and one last hurrah before her July wedding to her boyfriend of nine years—a true fairytale romance!
Since Laura and I needed to be at the rehearsal as the bride-to-be and bridesmaid, our plan was to return the following day, which was the night before the wedding. We would land and go immediately from the airport to her rehearsal and rehearsal dinner. However, while in California, we monitored the weather and noticed that there were storms rolling in, and worried that if we didn’t come home early, we might not make the rehearsal or even the wedding.
Southwest’s Emerging Leader Development Program (ELDP) is an 18-month job rotational program that seeks to train and develop excellent frontline and operational Leaders for Southwest Airlines. Upon successful completion of the program, participants are placed in a Leadership role anywhere in the Southwest system, based on business need. Read on to hear firsthand from a recent participant of the program! Interested applicants are encouraged to apply now through August 19.
At Southwest Airlines, we always strive to make traveling easier for our Customers. Recently, our mobile website and apps have undergone a few improvements that will make everything from your trip, arriving at the airport, and boarding easier. Read more to learn about these exciting new enhancements!
Being an Employee in the airline industry should make me an expert packer, but judging by number of times I’ve had to pack and repack my bags to make everything fit just right, I’m far from that. As the saying goes, practice makes perfect, and sometimes a few tips friends or the internet can help.
It’s not a secret that here at Southwest Airlines, we are a Company that has always shown love, support, and admiration for our Military. When we discovered Olivia was seeking assistance with arranging roundtrip airfare for her father, a Vietnam Veteran, to travel to Florida to meet his grandchildren and great grandson—all of whom her father had never met before, we sprung into action.
In California over the holidays, my toddler son received a power wheels Jeep as a gift from family. My mother thought we could easily return it to the store and have it reshipped to our home in Washington due to the large size, but that was sadly not the case.
As a last resort, we attempted to pack it up to ship as oversized baggage for our return trip home only to discover that wasn’t going to work. A wonderful Southwest Employee heard our dilemma and was determined to reunite us with my son’s holiday gift. In all honesty, I never expected to hear from him again...
Effective January 15, 2018, Southwest Airlines will accept “smart bags” with lithium batteries as carryon or checked baggage provided the bag’s owner can remove the battery. Read more to learn about this guidance and updates being made to our Special Luggage policies.
Since Southwest Airlines is the launch Customer for Boeing’s 737-8 (MAX), we were able to have a test aircraft operate in our network for five days in September as it went through hundreds of evaluations in what is called a Service Ready Operational Validation exercise. Congratulations to the Teams who made this important validation exercise a success!
Hurricane Matthew, currently a Category 4 Hurricane, is anticipated to make landfall later today in Florida and will continue up the coast into Georgia and South Carolina by Friday. If you have travel planned through Nassau, Ft. Lauderdale, West Palm Beach, Orlando, Jacksonville, Ft. Meyers, Tampa, Charleston, between today and Tuesday; or Charlotte, or Raleigh/Durham between today and Saturday, and you would like to rebook your travel, we’re offering you flexible accommodations.