cancel
Showing results for 
Search instead for 
Did you mean: 
dallasthomas Employee Rank
206013 Views
12 Comments

Starting September 17, Southwest Airlines will have updated policies that will affect our Customers who travel with an emotional support animal or trained service animal. We hope these changes give our Customers clearer guidelines about the types of animals that can travel on our planes. Read more to learn addiitonal details about these updated policies. 

Updated_Animals on Southwest Airlines FINAL.jpg

 

Read more...

satluri Employee Rank
943 Views
0 Comments

1.jpg

Southwest is known for its Company Culture. It’s often imitated, and never duplicated. Did you know that we also have a Culture Services Department that is charged with championing a Culture through which every Employee knows they matter? As Interns on that Team, Emily and I focus specifically on large-scale Employee appreciation events, including our recent Culture Blitz in Houston.

Read more...

AEdwards1904 Employee Rank
164 Views
0 Comments

Southwest’s Emerging Leader Development Program (ELDP) is an 18-month job rotational program that seeks to train and develop excellent frontline and operational Leaders for Southwest Airlines. Upon successful completion of the program, participants are placed in a Leadership role anywhere in the Southwest system, based on business need. Read on to hear firsthand from a recent participant of the program! Interested applicants are encouraged to apply now through August 19.

 

ELDP.jpg

Read more...

mrscoxedm
28230 Views
1 Comment

large (2).jpg

The Tooth Fairy made a stop on this Southwest Flight after a young Passenger lost his tooth while waiting to board. From the moment Solomon stepped on the plane, the Flight Crew and Passengers made him feel like a toothless rock star.

Read more...

christinawalker Employee Rank
9356 Views
1 Comment

 

Trip Card Revenue.png

We are excited to share the ability to view the standby list is now accessible on your mobile device! All Travelers are now able to see their location on the standby list via the Southwest mobile app (for both iOS and Android) or the Southwest mobile website (mobile.southwest.com).

 

Read more...

JeanaJacobsen
24984 Views
1 Comment

1.jpg

It’s not a secret that here at Southwest Airlines, we are a Company that has always shown love, support, and admiration for our Military. When we discovered Olivia was seeking assistance with arranging roundtrip airfare for her father, a Vietnam Veteran, to travel to Florida to meet his grandchildren and great grandson—all of whom her father had never met before, we sprung into action. 

Read more...

ErinLanke
483 Views
0 Comments

large.jpg

Three years ago, we met on a Southwest flight and this July is our wedding. Thanks, Southwest Airlines for helping me connect with my fiancé after spending time together in the airport, sitting next to each other on the flight, and working on a crossword puzzle together.

 

 

Read more...

Hannie888
788 Views
1 Comment

2017 Family Picture.jpg

When my Grandma fell terminally ill at 92, I went to Dallas to be with her in her final days and to support my Mom. Thanks to a chance encounter at the airport and Southwest's open seating policy; I was able to reconnect with someone from my past after one of the most emotional weeks of my life. To this day, I swear my Grandma Bette sent Rick to be with me that day not wanting me to be alone and not wanting me to stop believing in love.

 

 

Read more...

aeliasen Employee Rank
1133 Views
1 Comment

This week, Southwest Airlines teamed up with Austin-based jewelry and lifestyle company, Kendra Scott, to surprise and delight Customers traveling from Austin to Chicago (Midway).

 

Kendra_in_Austin4_xtryzj.jpg

 

Read more...

cmiller Employee Rank
1042 Views
2 Comments

Have you ever been on the trip of a lifetime? In November, Southwest Airlines had the privilege of flying 50 families to Walt Disney World in Orlando for the 2017 Kidd’s Kids trip. I’m not a gambler, but I’d bet the Kidd’s Kids families will tell you they went on the trip of a lifetime!

 

6_ilynew.jpg

 

Read more...

MelanieGraham Employee Rank
892 Views
0 Comments

Southwest Airlines Celebrates the 10th Anniversary of its Medical Transportation Grant Program by Donating 10,000 Roundtrip Flights.

 

Read more...

katiecoulter
1102 Views
1 Comment

SW Employees show compassion (Life or Death) 1.jpg

At Southwest Airlines, we strive to connect People to what’s important in their lives. While we love meeting Customers who are flying to fun destinations like a wedding or a beach vacation, we also understand the importance of showing empathy to Customers who may be traveling for a much more somber reason.

 

Read on to see how Southwest Employees comfort and assist our Customers during their hard times.

Read more...

SherryGib
571 Views
0 Comments

Harvey 4.JPG

Once we felt the full impact of Hurricane Harvey, it was apparent no planes would be taking off from Houston Hobby anytime soon. I have never seen so much rain or the lightning and tornadoes that accompanied it. Meanwhile, Southwest had been working around the clock to get us out of Houston. When a brief break in the heavy rain occurred around mid-afternoon on Saturday, Southwest managed to evacuate 500-600 Passengers. Thanks to Southwest it was not the nightmare it could have been.

Read more...

TiffanyV Employee Rank
13500 Views
1 Comment

turtle1.jpg

Southwest Airlines helped fly, Flash--a beautiful and loving African Spurred tortoise--to her fantastic new home in sunny and warm Jacksonville, Florida. It is not every day a tortoise gets to fly, but it’s safe to say this one had a turtley-awesome experience!

Read more...

jzelman
30645 Views
0 Comments

Challenger, the Bald Eagle, is a frequent flier and celebrity here at Southwest Airlines! He is the first eagle in U.S. history trained to free-fly through stadiums during the National Anthem and has flown close to 12,700 nautical miles onboard Southwest this year alone!

 

eagle.jpg

 

 

 

 

Read more...

PatricA Employee Rank
497 Views
0 Comments

On June 12, 2016, a senseless act of violence occurred at Pulse night club in Orlando, FL. Several Southwest Airlines Employees were there at the time, including Orlando Customer Service Agent Angelique Caro, who was shot twice.

 

One year later, Southwest's Orlando Employees held a memorial at the Station, for the lives lost. Angelique continues to recover from her injuries, but I had a chance to sit down with her in this video. Team MCO—we’re all Orlando Strong, and we’re thinking of you.

 

[video]

 

 

 

 

Read more...

LisaK
47298 Views
1 Comment

On May 16, we spent an entire day flying around the country to celebrate my daughter, Kellisa's, 18th birthday.  A birthday that doctors' predicited whould never arrive. Our 20.5 hour trip included stops in Tampa, New Orleans, Dallas, Columbus, Orlando, Nashville, Phoenix, San Diego, and ended in Sacramento. Why would we do this? Because we love our daughter, and she loves all forms of travel, planes, trains, boats, buses, and cars. She especially loves the take off and landing on an airplane.

 

[video]

Read more...

kknox Employee Rank
1234 Views
0 Comments

This past weekend, Southwest Airlines and Lilly Pilitzer brightened up the Sunshine State in celebration of Southwest's new international routes between Fort Lauderdale and four international markets: Montego Bay, Belize City, Cancun, and Grand Cayman. The fun continues all summer long with the Share the #SummerInLilly Sunshine instant win game. From now until June 30, visit Lillypulitzer.com/Southwest and enter for a chance to win great prizes from Southwest and Lilly, including Lilly shopping sprees and mystery gifts, and Southwest® gift cards and Rapid Rewards® points.

 

lilyp.jpgAn artist painted a custom Southwest print, which was later gifted to the Southwest Employees at Fort Lauderdale.

Read more...

wendidemille
61049 Views
1 Comment

magical first flight.png

We returned from a family vacation where my husband and I surprised our two kids with a trip to Disneyland. This was the first flight for my 5-year-old daughter and Southwest went above and beyond making her feel welcome.

Read more...

Lindsey Employee Rank
1449 Views
2 Comments

Dallas Customer Service Agent Darryl Thomas regularly comes to work early to make a refreshing breakroom beverage for his fellow Employees. Check out the video to see Darryl’s #SouthwestHeart in action.

 

[video]

 

 

Read more...

kimberlyannj12
56223 Views
1 Comment

  She is from Rhode Island. He lives in Los Angeles, California. Yet, over the years, their love story has brought them together, flying accross the nation. Through a unique engagement photo shoot and a special theme wedding, Kimberly and Orjo, relive their LUV journey!

 

IMG_3223.JPGLast month we had the opportunity to take our engagement pictures at the Southwest Airlines terminal at PVD airport

 

Read more...

lorrainechomel
1108 Views
0 Comments

When Southwest Employee James Goodman heard Tiffanie’s story on the radio, he decided he would do whatever it took to help her. Tiffanie, a 26-year-old teacher, had recently adopted her son Leo and was determined to make his first Christmas one to remember!

 

tiff leo.PNGTiffanie and her son Leo meeting Santa

 

 

 

 

Read more...

Lindsey Employee Rank
59759 Views
60 Comments

58092488_l.jpgTSA Checkpoint Arizona, PHX

A better airport experience for air travelers is a priority for both Southwest Airlines and the TSA. As such, we worked with our friends at the TSA to create the following post with information that can help make your summer travel easier.

 

As many frequent travelers know, TSA Pre✓® offers expedited security screening for trusted travelers at airports nationwide. With a TSA Pre✓® Known Traveler Number documented in a reservation, Customers receive a TSA Pre✓® designation on their boarding document and enjoy all the benefits of a more efficient security check point experience. With TSA Pre✓®, Customers breeze through security lines without removing shoes, belts, laptops, liquids, and light jackets. Aside from creating a better travel experience, it also ensures a safer air travel system for our nation.

 

 

Photo Copyright : phartisan

 

 

Read more...

lorrainechomel
1330 Views
1 Comment

When Employees at the Orlando airport heard a special traveler was coming onboard Flight #4530 to Kansas City, they vowed to make the flight memorable and extra special.

 

olivia 1.PNGOlivia and her family at the Orlando Airport

 

 

 

 

Read more...

tgriffith Employee Rank
1843 Views
0 Comments

For the past ten years, through our Medical Transporation Grant Program (MTGP), Southwest has proudly worked with a network of nonprofit hospitals and medical organizations nationwide to provide complimentary air travel to medical patients and their families in need of life-saving or life-changing medical care. To celebrate MTGP's tenth anniversary, we will donate 10,000 roundtrip flights this year to families who need to travel for specialized medical care. We also are extending a healing hand through a partnership with Musicians On Call, a nonprofit that brings live and recorded music to the bedsides of patients in healthcare facilities.

 

Music1.jpgMusicians On Call volunteer musicians Kenli Mattus and Maggie Szabo perform for Customers at the Los Angeles Airport (LAX).

Read more...

lorrainechomel
34830 Views
0 Comments

20170131_113009_001.jpgBWI Employees meet Col. McGee

This month, we had the great honor of carrying an incredible man onboard our aircraft.  WWII Tuskegee Airman Pilot Colonel Charles McGee, 97, flew with Southwest Airlines from Baltimore to Las Vegas before continuing on to Honolulu to speak at the Pacific Aviation Museum Pearl Harbor.

Read more...

BrieStrickland Employee Rank
37543 Views
1 Comment

Mindy Scott and Rachel Henry won an Instagram contest with "The Bucket List Family" to take their families on a trip to Disneyland on Southwest Airlines. Together they recieved the best present ever--the amazing gift of seeing thier children in awe riding their first big rides and experiencing the overall sense of adventure of travel.

 

Group-Pic_Disneyland.png

Read more...

Michellekutcher
294541 Views
0 Comments

Adopt2.jpg

After months and months of waiting, we got the call. The call telling us to travel immediately to Phoenix because the birthmother of out soon-to-be-daughter was in labor. We knew we needed to get on the next plane and didn't even hesitate on which airline to call.

Read more...

AshleeDuncan Employee Rank
735 Views
0 Comments

IMG_4460.jpg

Southwest Airlines is gearing up for the biggest game of the week… Puppy Bowl! Before our furry friends competed in the battle for cuteness at Puppy Bowl, we got to spend some time with them at Houston (Hobby) airport.

Read more...

MillieT Employee Rank
589 Views
0 Comments

Happy Groundhog Day! Perhaps you’ve heard of Punxsutawney Phil. But have you heard of Houston Hobby Phil? Looks like he just predicted six more weeks of winter.

 

[video]

Read more...