Southwest’s Emerging Leader Development Program (ELDP) is an 18-month job rotational program that seeks to train and develop excellent Frontline and Operational Leaders for Southwest Airlines. Upon successful completion of the program, participants are placed in a Leadership role in one of the airports we serve or a Customer Support and Services Center anywhere in the Southwest system, based on business need.
Read on to hear firsthand how LAX Station Services Manager Jeff Waddy grew skills to better serve our Customers through his experiences in the program and at Southwest Airlines University (SWA U), our state-of-the-art training facility. And in the process: a career at Southwest Airlines. Interested applicants are encouraged to apply now through February 17.
A couple of years ago, I discovered a painting on Etsy that I knew I had to buy. Although the artwork was aesthetically pleasing, that’s not what drew me to it. Instead, what caught my attention were the words written on it: “She was fearlessly authentic.”
Join us in celebrating National Disability Employment Awareness Month with a special read about neurodivergence and innovation from Southwest Airlines University (SWA U) Curriculum Developer Tonya Ratliff-Garrison.
Our Employees are known for their Company pride. When Southwest Airlines receives recognition, it’s truly a reflection of our incredible folks, taking great care of our Customers. So it’s with pride in our amazing Employees that I share that Southwest Airlines was recently recognized by The Wall Street Journal on their inaugural list of Management Top 250.
Southwest’s Emerging Leader Development Program, or ELDP, is an 18-month job rotational program consisting of on-the-job training, with an emphasis in Leadership Development. Throughout the course of the program, participants work as Supervisors in host locations in three of the following areas: Customer Service, Operations, Ramp, Provisioning, and Customer Support & Services. In a fast-paced environment that’s always evolving, ELDP graduates have the advantage of Leadership experience in most, or all, areas of Southwest Operations.
The story of how I became an Employee with one the greatest companies in the United States is an exciting one that began at Lackland Air Force Base in San Antonio, Texas. Actually, you could say my entire journey began with my decision to join the military.