“This job is constantly changing. You have to learn to be flexible and adapt.”

—Susan Disch, Customer Representative, Customer Support & Services

We’re often asked if Campus Reach Interns are ever hired for full-time employment after their internship. Our answer: we love hiring Interns! The Campus Reach Program has built a talent acquisition pipeline here at Southwest, so you will see many of our former Interns roaming the hallways as full-time Southwest Employees.

Jake Garbelotti interned twice in the Technical Operations Department, in Fall 2013 and Summer 2014. He is now a Material Planner I in Technical Operations. Read on for more.

Photo by Mary Beth Koeth

“Every day is interesting and fun. I like that excitement of the job.”

                         —Ryan Shone, Ramp Agent

We’re often asked if Campus Reach Interns are ever hired for full-time employment after their internship. Our answer: we love hiring Interns! The Campus Reach Program has built a talent acquisition pipeline here at Southwest, so you will see many of our former Interns roaming the hallways now as full-time Southwest Employees. 

Photo by: Hoyoung Lee

“I love talking to Customers and hosting them in my living room in the sky.”

—Laurie Liss, Flight Attendant

We’re often asked if Campus Reach Interns are ever hired for full-time employment after their internship. Our answer: we love hiring Interns! The Campus Reach Program has built a talent acquisition pipeline here at Southwest, so you will see many of our former Interns roaming the hallways now as full-time Southwest Employees. 

Caitrin Batlle interned on both the Customer Intelligence and Revenue Management Teams back in Spring 2015 and Summer 2016, and is now a Market Strategy Yield Analyst in Revenue Management. Read on for more.

Photo by Hoyoung Lee

“If you treat others with kindness, you’re going to get it back.”

—Moses Noriega, Customer Service Agent

Photo by Kevin Penczak

“Southwest is a Company that has a heartbeat. They genuinely care about their Customers.”

                  —Loni Swain, Founder, Loni Loo’s Candy

Photo by Justin Clemons

“When it’s time to work, we work. When it’s time to have fun, we definitely have fun.”

        —Henry Kosalim, Safety & Security Lead Analyst 

 “I love bringing children into the cockpit. Watching their faces light up stays with me forever.” 

—Diana Snow, Captain 

Captain Diana Snow

Meet Shannon Ryan Nicosia. Photo by Drew Kelly

“I’m thankful to be surrounded by some of the most talented folks in the business.”

—Shannon Ryan Nicosia, Director of Marketing, Pixar Animation Studios

Inflight Coordinator Jan Fleiner is the Southwest Star for February.

“At Southwest, we support each other and always find a reason to laugh.”

—Jan Fleiner, Inflight Coordinator

“Don’t be too shy with your seat neighbor. You never know how interesting the person might be.”

                                                                                        —Branden Harvey, Digital Storyteller

Brandon Harvey is Southwest's February A-Lister. Photo by Jason Myers

Southwest's January Star Phoenix Customer Service Supervisor Jessica LaCoursiere. Photo by Brandon Sullivan

“My job is a new challenge every day, and I look forward to that.”

—Jessica LaCoursiere, Customer Service Spervisor

“Southwest gets it. They understand that Customer Service is important.”

—Quintin Cole, Regional VP of Operations, Integrity Rehabilitation Group

Mike Henkelman, Southwest Captain

“I see my role as the conductor of a symphony. It’s my job to make sure everything comes together.”

—Mike Henkelman, Captain

Southwest A-Lister Will Pemble“If you’re doing something you don’t want to do, go do something else—right now.”

—Will Pemble, CEO, Goalboss.me

Project Specialist Alexis Adams is Southwest's November Star.“Change is constant. I’ve learned how to be flexible and take things as they come.”

—Alexis Adams, Project Specialist, Technology

Orlando's Midell Marsh is Southwest's October Star.“I get up every morning feeling grateful, happy, and proud.”

—Midell Marsh, Flight Attendant

Atlanta's DeAnte Green is Southwest's September Star

“My grandfather taught me how to earn respect, establish goals, and build relationships.”

—DeAnte Green, Ramp Agent Supervisor

Southwest A-Lister James Taylor

“Get outside of your comfort zone. It’s good to take chances and challenge yourself.”

        —James Taylor, Engineer, Stay-Lite Lighting

“Meeting people and hearing their stories—those are always my favorite moments while flying.”

  —Sarah Harmeyer, Founder, Neighbor’s Table

“Southwest Airlines empowers me to be an advocate for my Customers.”