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Southwest Airlines Community

Broken leg

Amandadeecc
New Arrival

If I have a broken leg and am on crutches, can I get on and off the plane before everyone else? Where will my crutches be stored? Can I sit in the emergency exit aisle for the extra leg room for my cast?

1 REPLY 1
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Re: Broken leg

camatuse
Active Member
Solution

You may board the plane during Preboarding. Please see the gate agent for a Preboarding pass. Your crutches may be checked at the gate and you will receive them after landing at your destination. Unfortunately, in case of an emergency, you are unable to sit in the emergency exit aisle for extra leg room. In case of an emergency, it is important to have someone that is willing and able, without assistance from the flight crew, to open the doors and assist others off the airplane.