I am traveling with my service dog for the first time on Tuesday. What documents do I need to bring when checking in the day of my flight? The website is not very specific.
To get an answer to your question, you should get it from the horses mouth -- from Southwest.
You can inquire by phone, twitter or e-mail. The following eplains how to do this:
This forum is normally a customer to customer site, athough someone else who has traaveled with a service animal may see your post and respond.
Are you traveling with a trained service animal, or an emotional support animal? The requirements for transporting each type of animal are different.
Documentation is not required for trained service animals, but at check-in the agent will ask some factfinding questions to determine if your animal qualifies.
The requirements for travel with an emotional support animal are very specific:
Current documentation (not more than one year old) on letterhead from a mental health professional or medical doctor who is treating the Customer's mental health-related disability stating:
Complete details are available on the Southwest website:
Customers with Disabilities > Trained service and emotional support animals
(Click on Assistance Animals in the left-hand column.)
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