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Southwest Airlines Community

Wheelchair assistance

jnovak
Explorer C

My family and I recently traveled via Southwest from Milwaukee to Denver.  When making our reservation, we noted that we would need wheelchair assistance for my mother.  She can walk, but not far and certainly not the length of an airport.  At both airports she received excellent assistance, with very helpful Southwest employees pushing her in a wheelchair from the airport entrance to our gate.  Our trip would not have happened without this assistance.  We are very grateful and would certainly travel via Southwest again in the future.  Thank you for the excellent service!