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Cancel Wanna Get Away Tickets purchased with points

llange1852
Explorer C

I purchased two tickets from MDW to CUN for Feb with points.  There was also approximately $80/each in taxes.  If I cancel these tickets is there a $150 fee per ticket to cancel and retain the points and get the $80 refunded?  I didn't think so but someone just told me that when I called Southwest.  Grrrrr
2 REPLIES 2

Re: Cancel Wanna Get Away Tickets purchased with points

jksobonya
Aviator A

What? Southwest doesn't charge fees to cancel flights booked with points, or any flights for that matter. Your points should be refunded to your account balance, and I *believe* the money paid to taxes is given back to you in the form of reusable travel funds.

 

--Jessica

Re: Cancel Wanna Get Away Tickets purchased with points

chgoflyer
Aviator A
Solution

Points are returned to the account they came from. You can request taxes be refunded to the credit card used, if not they become Travel Funds.