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12-14-2023
11:36 AM
...ommunities where our Customers and Employees live, work, and play. Whether in the air or on the ground, we believe community is more than a place—it’s at the Heart of what brings us together.
T...
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03-14-2024
10:59 AM
1 Love
...slands since 2019, operating at five airports in the Aloha State while supporting local Hawaii nonprofits with over $3.2 million in cash and in-kind donations. Participation in HSI marks the first public...
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09-23-2019
01:43 PM
3 Loves
...ustomer Experience. Bob can probably recite Southwest’s Official Games from the Heart book from memory, but he still carries a copy with him from gate to gate.
In August, his "W...
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03-06-2017
10:23 AM
3 Loves
...eaceful place where she can get comfortable and listen to her music and just enjoy the ride. She asked a man, with the calm energy, if she could sit in his row. He stood up and allowed her to g...
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03-15-2023
02:07 PM
...as born. “We come together for one goal—to get People to their destinations safely and to their loved ones,” said Ruben. He’s found a Family in our People, and that feeling sparked a career’s worth of d...
05-11-2022
11:00 AM
3 Loves
At Southwest Airlines, we’re on a journey to enhance our Customer Experience to better connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. As part o...
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08-20-2023
07:16 PM
...ffected by the Maui wildfires, allowing Customers with reservations involving travel to, from, or through Kahului (Maui) to alter travel plans and rebook with no fare differences.
S...
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07-29-2016
10:07 AM
7 Loves
...aunched the Captain and First Officer into stories about their own middle school teachers. You see them as 6th graders, and sometimes later in middle school. Every once in a while one will come back, b...
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06-03-2022
01:59 PM
...nd Platt Park.
We’re thrilled to celebrate special moments like this whether on a plane, at the airport, or in the Heart of the communities we serve.
So whether you live in the D...
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