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11-12-2018
02:56 PM
...or a pleasant experience. I have been a loyal Southwest Customer for years. I feel that they weren't honest with us. The desk in Chicago and online corporate customer service gives m...
08-21-2017
10:55 AM
How long should I expect to hear back from SW Customer Service? I sent an email on 8/7 detailing my experience from the previous week and besides an automated response, I have not received any u...
04-12-2022
10:28 AM
...lown since. We had long delays and my baggage ended up being lost. No reconciliation was even attempted by SW customer service besides a choice in seating on my next flight, which they knew I would not b...
01-14-2008
11:25 AM
379 Loves
...bsp;
I heard our Operations and Customer Service Agents doing a great job with the new announcements. They are flowing much better now and many Agents have added their own personality.&n...
02-04-2011
01:10 PM
599 Loves
...lights? This storm, they are lining the perimeter of the Atlanta and Orlando Airports. Chicago-Midway International Airport plows out on the tarmac, Feb. 2 at 1655 Taken by Customer Service A...