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a month ago
1 Love
What are the best airports to spend a layover?
Austin-Bergstrom International Airport (AUS) has my heart because most of the dining options are locally-inspired rather than a bunch of c...
09-06-2023
12:09 PM
2 Loves
...xpanding its Repurpose with Purpose Program internationally by donating aircraft seat leather and capacity-building grants to the organization. The goal of this impactful program is to build resili...
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09-23-2019
01:43 PM
3 Loves
...ustomer Experience. Bob can probably recite Southwest’s Official Games from the Heart book from memory, but he still carries a copy with him from gate to gate.
In August, his "W...
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07-29-2016
10:07 AM
7 Loves
...aunched the Captain and First Officer into stories about their own middle school teachers. You see them as 6th graders, and sometimes later in middle school. Every once in a while one will come back, b...
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11-30-2022
12:45 PM
...volunteer their time. For the families who are selected to go on the trip and live outside of the Dallas area, Southwest provides air travel to get them to Orlando from the nearest Southwest-served a...
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08-25-2017
09:21 AM
3 Loves
...bsp;
At gate C12, there were a few enthusiasts already in the waiting area for our 9:00 a.m. flight. We began chatting with them as the crowd of enthusiasts grew—people had actually flown TO P...
05-11-2022
11:00 AM
3 Loves
At Southwest Airlines, we’re on a journey to enhance our Customer Experience to better connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. As part o...
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08-07-2009
08:23 AM
228 Loves
...bsp; But one thing she said stayed with me--"they didn't even know." Why had this one flight been held for two people, who were travelling on a family emergency, if nobody "k...
09-15-2016
10:44 AM
9 Loves
...eceived a hero’s send-off. There was a flurry of emotions as Veteran’s swapped stories and memories, took pictures, and chatted with Southwest Customer Service Agents, the Flight Crew, and other C...
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