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08-08-2023
03:46 PM
My baggage was severely damaged by SW over the weekend and they are refusing to compensate me. How do I file a complaint?
02-02-2018
11:28 PM
How do I file a formal complaint about the terrible way my daughter was treated after an hour and 55 minute flight delay and missed connection by a manager of southwest Chicago airport.
10-04-2019
03:03 PM
1 Love
I had the worst experience with southwest and I am a veteran who has flown many times. Will never fly with them again. They didn’t have assigned seating which was fine but I was last to get a seat an...
03-09-2024
11:43 AM
I had a 5:00 am flight that didn't depart Richmond until 8:15 due to a mechanical problem. That made you miss the connecting flight and now you are scheduled to arrive at your final destination 12 ho...
01-23-2019
12:43 PM
I love southwest. Never had a problem before until my most recent flight. It was the weekend of January 11th and all the snow the east coast got. My fiance and I were coming home that sunday 1/13/19 ...
Show results in replies (3)
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...nfairly, you might wants to contact Southwest customer complaint department at: 1 (800) 435-9792....
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...am sorry that the attendant treated you unfairly, you might wants to contact Southwest customer complaint...
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...eel strongly about it, you could file a complaint with the airline. Click on "contact us" at the b...
05-25-2023
12:35 AM
I have two friends flying on the same plane as me. We all bought Business Select tickets and all three of us are A List Preferred. All getting on the same plane.
While we are a...
01-05-2019
07:04 AM
1 Love
Does anyone know how to make a formal complaint in writing? I have searched the website and unable to find a link. I had the worst experience ever in New Orleans at southwest terminal.
07-04-2020
04:00 AM
Today 7/3/2020 I dropped off my Daughter and her friend at the airport for a inter island flight 1295 at gate 610 7:30pm. Leaving Honolulu going to Kauai. She’s 20 years old has a job and goes to col...
04-23-2021
09:44 AM
1 Love
Recently, my family and I traveled on a short flight from Fort Lauderdale to Nashville. We were traveling with two children (ages 2 and 8). Our 2 year old sometimes has trouble keeping her mask...
04-24-2021
01:45 PM
I missed my connecting flight from NYC to MCO. I've never missed a flight. I spoke to the CSA in NYC to try and re-book me to get to my final destination MEM. I need/needed to really get home. At fir...