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08-03-2018
02:15 PM
Interested in working part time as a customer service gate agent at Mcarthur Airport in Islip as a customer service gate agent. Every time I go unto their site I see all other airports in o...
07-14-2018
01:53 PM
1 Love
...ith customer service and get canned lip service responses and have to literally go back and fourth at least 5 times to get anywhere to actually file a complaint. I have flown Southwest ALOT for y...
07-16-2018
05:30 PM
Why isn’t there an email address for Customer Service. It is 16 July 2018 and I paid extra $ to get on flight 1555. Oops. Flight. Was late from Phoenix after we finally board the plane did n...
02-11-2019
02:29 PM
1 Love
Hello, I am interested in the full time customer service gate agent position in San Diego, CA. How long does it take for applications to be looked over? I have 4 years of customer service e...
09-02-2020
11:20 AM
5 Loves
...hance. So I left her and ran. I got at the gate right when check in was suppose to start and I was greeted by an agent asking me, "are you the man with a wife that is late due to a name change on a t...
10-04-2019
01:49 PM
...ever happened. I had to call Southwest Customer Service and Chase and neither would honor the refund that I was due ($160). As it turns out, Chase only honors this refund if you're a Chase P...
11-02-2017
02:17 PM
2 Loves
...ill never fly Southwest again. Neither will I. The SWA mission statement: "The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense o...
03-15-2017
10:01 PM
The agents in Denver airport are awful. My daughter arrived on a delayed flight from John Wayne Airport and ran to the gate and arrived at the gate in Denver and the agent told her that the door w...
07-14-2023
05:00 AM
...he service then I was able to get into the plane I will appreciate Southwest airline for their customer service care and hospitality, not I felt so bad that I may not be going to flight again with s...
06-20-2018
10:50 AM
4 Loves
“The biggest things I’ve learned here are patience and listening to people.”— Simon Cheung, Customer Service Agent Photo by Frank Rogozienski
After 23 years in the airline industry, Simon C...
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