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07-13-2022
08:23 AM
1 Love
...size or not. I don't want to take someone else seat but I also don't want to be rubbing my shoulder on them. So, should I call the airline and let them know I'm a customer of size or will I be fine?
06-11-2019
07:49 AM
My son is a customer of size and rarely flies. Please tell me if the following scenario is correct. I plan to pay for my ticket. I would book 2 tickets (customer of size) for h...
04-29-2019
07:14 PM
Hi! So I'm flying with someone who we just reserved an extra seat for because they're a "Customer of size" and I know that they will get to pre-board. I asked the Southwest agent on the phone if s...
07-30-2019
12:15 PM
...o that I could ensure I would be able to board and sit with them. Fast-forward to a couple of days ago. As a customer of size who stresses about airline travel, I decided to purchase a s...
01-09-2019
09:45 AM
We will be flying next month and wondering if my husband will be ok without a seat belt extender. He is 5'7 and around 320. Should we do early bird check in? Thank you for you in...
07-14-2017
03:29 PM
I stand 5'7 around 330. Im nervous about fitting into the seat. I know with the extension I can fit but it's like what if there's people near me that are uncomfortable. I don't have money to buy anot...
10-04-2021
06:40 PM
My husband and I are planning a trip to Hawaii. My husband is a big guy weighing over 500lbs. I assume that he would need 3 seats. Can he book 3 seats for him self, if so how would that work with the...
06-08-2018
07:50 AM
3 Loves
...'m also a nice guy that likes to be comfortable, so I take advantage of Southwest's fantastic Customer Of Size program. This lets me proactively purchase 2 seats and the extra seat is always r...
07-24-2018
01:38 PM
Has anyone had trouble being reimbursed for their extra seat for a customer of size? I bought an extra seat for my friend and once her travel was completed, I called for a refund of the e...
12-23-2023
01:40 PM
1 Love
Hi my name is Al. I am a long time SW customer. I recently seen a video of a woman being kicked off a flight at Montego Bay to accommodate a person of size. My question is that if I purchase a t...