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03-25-2020
02:08 PM
...ancelled my flight getting the credit as I expected. I got upset when I could not get the credit for the early bird check in of $100. I called and when I got through she told me it is not refund...
03-22-2020
02:05 PM
Very disappointed in SWA. I have to cancel two trips due to Covid-19, and obviously, don’t know when I will be able to travel. SWA refuses to refund my early bird fees - I must reschedule another t...
Show results in replies (9)
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While EarlyBird is nonrefundable, we're recommending our Customers impacted by EarlyBird Check-In p...
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...owever, I do not recall seeing anywhere that Early Bird fees were not included in your heavily a...
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...mmediately re-evaluate the policy because none of this is anyone’s fault and for SWA to pocket all the early...
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I am also upset at no refund for early bird. I am also upset about the unrealistic d...
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...nd they told him sorry but not sorry! Such a slap in the face. There is no reason to not give us b...
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...nfair that you expect them to make an exception in this regard. It isn't your fault, but it isn't their f...
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...nd I suggest it is unfair that you expect them to make an exception in this regard. It isn't your f...
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I contacted SW Customer relations regarding EarlyBird on 2 upcoming trips, one in April and one early...
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...ecommending our Customers impacted by EarlyBird Check-In please contact Customer Relations for c...
12-08-2019
06:02 PM
I cancelled a trip and also had paid $40 for early bird check in which was NOT CREDITED BACK TO MY FUTURE TRAVEL!!! Thats just rude
Show results in replies (3)
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...iving credit for early check in is the least Southwest could do. A refund would be the answer since S...
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...outhwest, the EarlyBird Check-In purchased for the cancelled flight will be refunded."
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While EarlyBird is nonrefundable, we're recommending our Customers impacted by EarlyBird Check-In p...
06-14-2023
01:19 PM
EBCI (or, Early Bird Check In) is not refundable even when I am required to make a small change to the booking.
I was booking one of my friend's flights for the first time and spelled the n...
11-27-2022
08:24 AM
...he 36 hours advance point, and I was unlucky in this lottery. The Early Bird policy promises hassle-free automatic check-in 12 hours before the schmucks in general boarding whose earliest check-in...
03-24-2020
10:18 AM
...bird check-in fee on each leg of our flight. Will we receive a refund or travel credit for these funds?
Show results in replies (3)
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Early Bird check in is non refundable. If you cancel your flight you will lose the value from the Early...
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Southwest, during this Pandemic and Emergency, should waive the rule of no refunds for Early Bird check...
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While EarlyBird is nonrefundable, we're recommending our Customers impacted by EarlyBird Check-In p...
12-15-2020
12:55 PM
I just found out my charge for early bird check in is forfeited because I had to cancel my Christmas plans to visit my grandchildren during the pandemic. - SO much for holiday cheer.&n...
04-07-2020
07:55 PM
...ore work for everyone.) As soon as I cancelled - I got my points back and my taxes and fees. After I noticed that I did "not" get a refund on my Early Bird Check-In fees - I called SWA t...
04-26-2022
06:41 AM
I have purchased Early Bird for two different flights for my husband and myself. For BOTH flights I went in 35 hours prior to check-in but received error messages that I could not check in. I was o...
03-20-2017
03:56 PM
So in the last week and a half my daughter paid for 7 early check ins for 2 different round trip destinations, all but one with connections. Five of those flights w...