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01-09-2019
10:32 AM
...nnual vacation again. After a TON of searching, we lost our LUV vouchers! After looking everywhere I called Southwest with my original confirmation #'s, flight details, etc only to be t...
01-23-2019
12:43 PM
I love southwest. Never had a problem before until my most recent flight. It was the weekend of January 11th and all the snow the east coast got. My fiance and I were coming home that sunday 1/13/1...
Show results in replies (3)
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...nfairly, you might wants to contact Southwest customer complaint department at: 1 (800) 435-9792....
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...am sorry that the attendant treated you unfairly, you might wants to contact Southwest customer complaint...
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...eel strongly about it, you could file a complaint with the airline. Click on "contact us" at the b...
06-14-2021
02:56 PM
June 13, 2021, Southwest Flight 1944 Phoenix to Austin: Many maskless customers were in the waiting room; flight was delayed 35 minutes due to bad weather on incoming flight. My husband a...
02-02-2018
11:28 PM
How do I file a formal complaint about the terrible way my daughter was treated after an hour and 55 minute flight delay and missed connection by a manager of southwest Chicago airport.
3 weeks ago
...ompletely unacceptable because I booked a ticket for this morning but won't get home till midnight, we don't have the money to eat 3 meals in the airport and every clerk we talk to says that there's n...
10-04-2019
03:03 PM
1 Love
I had the worst experience with southwest and I am a veteran who has flown many times. Will never fly with them again. They didn’t have assigned seating which was fine but I was last to get a seat a...
01-05-2019
07:04 AM
1 Love
Does anyone know how to make a formal complaint in writing? I have searched the website and unable to find a link. I had the worst experience ever in New Orleans at southwest terminal.
09-23-2019
04:34 PM
...ould fix it. I called customer service and was told they couldn't help me and no supervisors were available. The representative told me to email Southwest. The problem is, there's no complaint...
Show results in replies (5)
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...omplicated and you don't require an immediate reply this is your best avenue. Southwest A...
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Sorry, maybe I misunderstood. If you'd like a quick reply, I'd suggest contacting Customer Relation...
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@sdfair there is also a chat function from within the Southwest phone app.
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@sdfair In addition to the options mentioned by everyone else you can call c...
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There is also a general mail address found by clicking on the "Contact Us" link at the bottom of th...
04-24-2021
01:45 PM
I missed my connecting flight from NYC to MCO. I've never missed a flight. I spoke to the CSA in NYC to try and re-book me to get to my final destination MEM. I need/needed to really get home. At first...
02-21-2024
11:55 AM
1 Love
...before with Southwest has ever talked to me with such nastiness and a threatening manner. It was as if he was trying to provoke me.
I request a LUV voucher or some sort of reimbursement for this r...