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03-13-2019
01:18 PM
Flew rountrip from Hou to BWI. On the return leg, wife luggage was totally destroyed. Went to baggage claim and there was nobody there, couldnt waiti around since we had a appt to make. &n...
09-13-2023
10:08 AM
...one of us made it out of bed that same day anything less than 1:30-2:00 pm. When me and my wife finally had enough energy to get up and deal with the luggage, that is when we saw how bad of a mistake southwest...
12-24-2022
05:50 PM
2 Loves
...t's enough to be missing my daughter's first Christmas which I will never get back. I'm pretty sure sure I'm not being unreasonable to ask for my money back for parking and my luggage to be shipped to m...
05-27-2008
10:09 AM
618 Loves
CEO Gary Kelly made these remarks at our annual shareholders meeting May 21, 2008 at Southwest's headquarters in Dallas, Texas. He explains what sets Southwest Airlines apart and w...
04-12-2022
10:28 AM
...boarding pass and and 2 tags for checking in luggage. It only printed the boarding pass. So instead of trying to figure out what went wrong on my own, I went to The check in counter as the line a...