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02-15-2020
01:08 PM
4 Loves
...ants) and then they held the plane for me to board. But today was another incidence of absolutely AWESOME Customer Service!! I had some travel funds I needed to use before mid April. So I...
05-09-2017
03:04 PM
I recently traveled and forgot to apply my travel funds. I will not be traveling again before they expire. Can you retroactively apply them to my recent trip to exend the use by date?
10-30-2023
11:23 AM
1 Love
I recently booked a round trip flight and paid using my southwest credit card. I completely forgot I had travel funds to use. Is there anyway to be refunded what I paid and use my travel credits i...
02-14-2022
08:41 AM
...ote to remember to use them and then promptly forgot. lol
Here's the situation.
I have $239.98 in travel funds in my account that expire on April 9, 2022.
My husband has $2...
06-07-2017
01:51 PM
Can I use travel funds from a cancelled flight for a flight that I rebooked (but forgot to apply travel funds)?
03-13-2017
05:07 PM
I canceled a flight a few days ago and have attempted 7 times now to book again with the travel funds, but it continually says my confirmation number is incorrect. I have tried it all caps, a...
01-15-2023
03:43 PM
1 Love
I booked (and paid for) a flight for me and my husband for February. Since booking, I earned a companion pass. The flight we are on is sold out. Is there a way to change his ticket to a companion w...
02-26-2017
11:29 AM
...ime from purchse date to use travel funds.
06-09-2020
03:34 PM
...ame. I have no idea if we will have the same staff next year as some have already moved on to other opportunities. The very least SW could do is to put all of the funds in a business account f...