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02-28-2024
12:00 PM
1 Love
What are the best airports to spend a layover?
Austin-Bergstrom International Airport (AUS) has my heart because most of the dining options are locally-inspired rather than a bunch of c...
07-29-2016
10:07 AM
7 Loves
...aunched the Captain and First Officer into stories about their own middle school teachers. You see them as 6th graders, and sometimes later in middle school. Every once in a while one will come back, b...
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09-23-2019
01:43 PM
3 Loves
...ustomer Experience. Bob can probably recite Southwest’s Official Games from the Heart book from memory, but he still carries a copy with him from gate to gate.
In August, his "W...
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04-06-2018
09:45 AM
8 Loves
Employees are the Heart of our business at Southwest. They help us connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. We know from our 2017 fall c...
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08-12-2016
11:16 AM
5 Loves
Captain Sharie Wilkins has been part of the Southwest family as a Pilot for 16 years, but she has lived with a Servant’s Heart her whole life. Not only does Wilkins show an abounding amount of l...
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06-21-2018
09:11 AM
3 Loves
...eadquarters building, learned about the Company’s history, and talked about our awesome flight benefits! My favorite fun fact is that Headquarters was designed to ensure every Employee is given equal o...
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08-25-2017
09:21 AM
3 Loves
...ortland to take this specific flight! We had Customers from Manchester, NH, NYC, Las Vegas, and a father/son duo that traveled from their homes in Denver and San Diego (respectively) that were all the...
08-07-2009
08:23 AM
228 Loves
...eat one row up from me on the aisle, while the Flight Attendant led Hubby to the rear of the cabin. We were underway shortly thereafter. The lady in front of me l...
12-01-2015
11:28 AM
6 Loves
...idn’t know. By the look on her face, something was troubling. Thirty minutes later, a gentleman from the back of the plane walked to the front and asked the Flight Attendant the same question. She t...