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03-25-2017
11:32 AM
I downloaded SW's mobile app on both iPhone & iPad and when I go to login on either, it tells me wrong username/password. Username & password work fine when logging in via the web @ s...
Show results in replies (9)
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...bsp;of my Iphone (8, IOS 11.2.6) and didn't physically type in my RR#, that caused the data t...
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I get an error message when I try to use the Southwest app on my iPhone ' Something must h...
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Donations - try using your Rapid Rewards number as your user name. I did that & the apps on iPhone...
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...bsp; I travel every week and I am unable to login from my iPhone or iPad (website is fine). I t...
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I used to have no problem logging in via my iPhone, but now that isn't working. I can login just f...
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...oing on with your login.
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...bsp; Please sticky/note this in SW app's description or fix the mobile server to accept more t...
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My southwest iphone app has worked in the past. Today when I tried logging in with both u...
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...he app. They suggested I shorten my password to something less than 14 characters. That solved it f...
04-13-2019
07:07 AM
All good now. Must have been maintenance on the site. Suggest that IT add that to the error possibilities when the error message is displayed!
- Tags:
- app error message
03-31-2017
11:01 AM
...ettings menu I only see Accounts not Add Account as some instructions suggest. I do not have smart phone so my only goal is to get the mobile app on my ipad for checking in and b...
Show results in replies (5)
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...he Southwest iPhone app in the search on an iPad, enter Southwest Airlines in the s...
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...ebsite on your iPad. (Actually I didn't realize there was an app for iPad now, it had been iPhone only f...
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The app has disappeared from my ipad and iphone screens. I can only find it in the app store when i...
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...heir online infrastructure. I've never been able to use their apps while abroad. This is ridiculous as y...
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Hi @SoWeTurel, I'm reaching out to our mobile app folks for a little insight on t...
01-22-2019
11:37 AM
IPhone app IS working .... here’s the screenshot from my iPad ... I have re-downloaded the app, powered off/on, etc.
07-25-2017
11:36 PM
Mobile app android working fine for months, last week went belly up. Logged me out, then would not accept login, garbled error message I can't remember. Then said bad username/password e...
01-02-2018
01:00 PM
I purchased a new Galaxy S8 smartphone January 1, 2018. I have been using the Southwest Mobile app since 2014. I loaded the app on my new phone and received and when I try to login I get t...
03-26-2017
08:31 PM
...raveling to different time zones. Can anyone provide me a solution? All nofifications are enabled both in the app and under the settings in my phone. I am using the latest version of the app for iPhone...
01-26-2017
07:53 AM
For a couple of months I haven't been able to login (in the U.S) to Southwest RR to see my balance AND to book travel with my RR. When I book, I have to call Southwest. Do we know w...
Show results in replies (9)
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@leezard wrote: can't log in to rapid rewards with points expiring in 2 weeks! This is r...
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I was also experiencing a similar issue on my Macbook so I disabled my VPN and now I'm able to log ...
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Since last week I can't login to account! I get same maintenance message! What is going on?
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Having the same issue now for weeks... Can't login do to website maintenance. I've c...
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...heir website. Then I google "can't login to rapid rewards" and I find this forum. R...
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...ny configuration of cookies, nor does it work on my phone, either the iPhone or Android app. &n...
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Have you tried the mobile app? you could also try to reset your password and see if that fixes i...
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...lick on Rapid Rewards then on My Account under Manage I directly get the same message i.e. no login p...
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What's your location, or can you share any other details on what the message is? The site obviously...
04-03-2018
10:27 PM
1 Love
Since I’ve upgraded my device to the iPhone X last month, my app continues to say there’s a connection problem when there isn’t-every other app I use as well as on AND off WiFi works fine. I’ve c...
Show results in replies (9)
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...n to our mobile app team for analysis and review. Lindsey Community Manager S...
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...n my iPhone X. When I log in using Rapid Rewards number and password Thank you!
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I cannot get my Southwest app to let me in. I am on iPhone with OS 11.4. The message I am getting i...
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I had ocassionally gotten this error on my iPhone 6 also. I think there is some bug when you have w...
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...orking on my iPhone X until I am on board the flight ? Last time I got an error message that S...
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@ekhouston25, sorry to hear that you are having trouble. I have had the iPhone X for about 4...
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Am I correct that I cannot know if the free TV and movie WiFi is working on my iPhone X u...
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I am having the same problem with my iPhone X. And yes even when I delete the S WA app completely a...
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OP is correct, my wife and I BOTH have this issue with the latest SW app on iPhone X. Even if c...
06-05-2019
01:59 PM
...f my ticket but I can’t find where to add it on the Southwest mobile app. It only has credit card, PayPal, debit card as options.