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12-02-2019
12:27 PM
2 Loves
Wanted to give a big shout out to Jacob Arneson, the gate agent handling our flight on 11-29-2019 from Austin to Denver. Our flight was delayed, then had mechanical issues that required a new p...
10-23-2020
10:59 PM
...he gate agent that was boarding the other flight had said that anyone with a FB which stood for family boarding could board, so we lined up. The agent at our gate was very rude, and told us that w...
Show results in replies (3)
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@SM7 between this profile name and the others you use, you really have an axe to grind with SW...
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I'm sorry to hear of your recent experience with the gate agent when boarding your recent flight.&n...
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...orporate, bad attitude & racist attitude of the gate attendants. I know when they abuse their a...
07-14-2018
01:53 PM
1 Love
While boarding with my family of 5 today we met an unreasonable and rude employee of SWA. SWA airline is our choice for flying, but the gate agent I believe her name was Christine for flight 4226 f...
09-18-2019
07:47 AM
4 Loves
...y was my best option. But gate agent Alexis Hughes went above and beyond, and was able to get me a seat. This effort on my behalf is so appreciated. This is another reason why I love SWA, a...
04-20-2021
04:47 PM
1 Love
The MOST UNPROFESSIONAL, MISOGYNISTIC gate agent EVER. April 4, 2021 I flew with my husband from MDW to MCO on Flight 1382. After being scanned by gate agent, Victor, I preceded down the jetway to c...
08-03-2018
02:15 PM
Interested in working part time as a customer service gate agent at Mcarthur Airport in Islip as a customer service gate agent. Every time I go unto their site I see all other airports in o...
01-22-2024
03:55 PM
Disappointing experience with a gate agent on 01.21.2023 at LGA airport. I don’t have a visible disability but the agent made me feel uncomfortable and anxious about asking for a pre-board t...
09-17-2022
03:29 PM
Sorry if this is a dumb question, but I'm confused about whether I need to go to the check-in desk or the gate agent to get my extra seat document when I get to the airport for the extra seat I p...
02-08-2024
06:11 PM
1 Love
Gate agents Jane and the manager chenelle went out of their way to help me board earlier after my Govt booked travel failed to do automatic early check-in. I appreciate their willingness to find a c...