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02-14-2010
03:57 PM
4,677 Loves
Many of you reached out to us via Twitter last night and today regarding a situation a Customer Twittered about that occurred on a Southwest flight. It is not our customary method of Customer R...
Show results in comments (9)
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So... is the title supposed to read "NOT-SO-SILENT BOB" or "NOT SO, SILENT BOB"? Appropriately p...
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You lost me at “Not So Silent Bob”. An apology is supposed to be sincere otherwise it is not an a...
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Not So Silent Bob? How tactful! You guys are the apology masters. I hope someday Southwest w...
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...rticle began condescending in it's title "Not So Silent Bob", so sets the tone for bad PR. Can't b...
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"Not So Silent Bob" was your choice for this blog title? Really? You thought a condescending b...
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Suckwest have you updated your Not So Silent Bob letter again? I know you don't change the t...
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...hat you chose the snarky title "Not so silent Bob" is just further evidence that you care little a...
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Stick to your guns Southwest! Who wants to be stuck on an airplane sitting next to Not-So-Silent-Bob...
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I think this is an extremely poor response. The title 'Not So Silent Bob' sets the wrong tone a...
12-26-2022
10:19 PM
1 Love
Why is SW corporate being so quiet during this major holiday disaster? Where are you Bob Jordan (Southwest CEO!)
It appears that SW's alert messaging failed
Here's my Christmas s...
02-15-2010
07:44 PM
2,225 Loves
I had the chance this afternoon to speak directly with director Kevin Smith. I let him know that in my 18 years here at Southwest, I have never dealt with a situation like what has been unfolding i...
Show results in comments (9)
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This post is so much better than yesterday's "Not So Silent Bob". Thanks Linda for posting a r...
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The first blog response "not so silent bob" was awful. That is what crossed the line. Terrible PR so...
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this blog is much nicer than the "Not so Silent Bob" joke of an apology. I agree with Southwest's p...
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...nformation shared with the world? In the first "apology," "Not So Silent Bob," the author shared that Mr. S...
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This "apology", while slightly better than the "not so silent bob" posting, is still not an a...
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...The fact that you try to make light of serious issues with blog posts with titles such as "not-so-silent...
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Are you censoring posts on your blog? I posted on your insult-titled last entry, "Not so silent bob...
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...ody size is *at least* twice that of what he was when he first appeared as "Silent Bob" in the f...
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...hat your public relations team cannot capitalize properly. The snarky piece entitled "Not So Silent Bob...
02-17-2010
08:53 PM
297 Loves
...raditionally ordered as a “Cheesesteak Wit” meaning with cheese. Clever term and very local: Cheesesteak two. Don’t you just love Wikipedia? So we are all tied up at two. The winner? The flying public...
06-19-2011
10:26 PM
502 Loves
My Dad is an Ex-Marine, a retired air craft sheet metal mechanic, and an airplane junkie. He also loves all things Southwest. I'm not sure who was more excited when I was hired by So...
12-13-2007
10:43 AM
299 Loves
My favorite Christmas memory is from my college days. I was attending Memphis State University. I lived on campus but had family across town, so I'd alternate going to my grandparents and my u...
02-22-2008
01:05 PM
447 Loves
...onderful…if stressful!
I've not auditioned for a show since 1986, but I think I may make yet another run at it. For example, I'd LOVE for the Blog Team here at "Nuts About Southwest!" to be p...