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10-01-2019
05:05 PM
4 Loves
I've been a customer of Southwest for years now. The pre-boarding is still out of control. I upgraded my husband's ticket and kept my B boarding. I watched at least 30 people board before the A g...
07-14-2019
05:13 PM
2 Loves
Today on a flight from Los Angeles to Oakland: 47 people are pre-boarding. FORTY-SEVEN. Southwest has good intentions when they allow certain people to pre-board, but it has been getting out...
Show results in replies (4)
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...eserve seats for the pre-board passengers at the back of the plane. This would speed up the boarding...
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I completely agree pre boarding is out of control. I fly 4 or 5 times a week and have seen a &n...
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...enter around earlier boarding numbers , which you then allow any passenger to ignore with your preboard &n...
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Hi @buzzchris. As a peer to peer support forum, we are not equipped to assist you here, but we enco...
04-23-2018
12:34 PM
3 Loves
I fly SWA at least one or two times per week to destinations all over the country. During the last year I have noticed that the number of pre boarders has absolutely exploded with people who a...
01-21-2023
12:31 PM
2 Loves
Pre board and family boarding is getting out of control. On a FLL-PHX flight today and there were 22 pre boards and 23family. Even having high B not much left. Isn’t there another way?
08-12-2019
08:59 AM
...ertainly can stand in the pre boarding line? It is out of control.
10-06-2022
06:40 PM
...as I think it's important to give them the benefit of the doubt given the number of hidden impairments.
It's the wheelchair boarders who claim a disability while pre-boarding, t...
06-12-2017
11:59 PM
2 Loves
...thing...when i sit close to the door i feel more in control. I always ask the desk agent for pre-boarding for a special seating request and SWA always accomodates my request. This is s...
07-15-2017
12:47 AM
...llow me to explain my frustration. The amount of people faking disabilities is ridiculous. Some flights I see 15 people pre-boarding with fake disabilities. Which means 20-30 people pre-board because t...
05-18-2018
01:40 PM
SW is out of control with allowing dogs & cats on planes. I thought I had seen everything until flight 1916 Denver to PHL. SW now allows 20 yr old passengers w/ no apparent disabilities who b...
10-06-2022
10:16 PM
1 Love
...egulations.
Southwest's open boarding policy has it in a real bind when it comes to the diminishing value of A-List Preferred and paid upgrades. No baggage fees, Companion Passes, no c...