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10-28-2017
11:25 PM
Hi everyone. I was wondering if there was a way to get a receipt for a flight that was cancelled. This flight was refunded back to the credit card it was purchased with. I need this for a expense r...
03-13-2022
04:09 PM
Our recent flight out of Fort Lauderdale was cancelled. We rebooked, what a nightmare. I’m looking for a receipt/itinerary showing that the original flight was cancelled, and rebooked o...
02-15-2021
10:47 AM
...redit back for future flights. We cancelled our roundtrip flights. After a month gone by, realized I never received a confirmation or any additional emails. Called SWA customer s...
06-19-2020
05:49 PM
I clicked to apply my canceled flight funds to a new flight purchase but the final purchase price receipt showed the full price! No credit applied! Huh? 🤨
04-11-2019
09:49 PM
Hello there. I had my flight cancelled on Sunday. From Boston to Houston. When it was cancelled my baggage was misplaced. I rebooked on a later flight and logged and incident number. The baggage s...
06-15-2020
11:00 AM
The red bar allowing me to change flight times and local airports seems to appear and disappear randomly. Yesterday, I could move my flights for this Friday. Today I can't....
10-03-2019
12:05 PM
1 Love
It seems like Southwest puts rules in place to take your money and run. I bought a ticket more then a year ago for a relative. They had a family emergency and could not fly. I called before t...
03-27-2020
09:31 PM
...8, 2020 to expire on June 30, 2021 instead? I really need an official answer on this since I was planning to travel this summer but haven't been able to book my flights before the expiration of m...
12-27-2022
02:41 PM
1 Love
...lack of staff, when legs were cancelled in weather regions those flight crews could not get to unaffected areas for their next flights. Bc they don’t have a surplus of staff, there was no extra s...
01-19-2023
08:47 AM
1 Love
Hello,
I submitted a refund request, and got a payment for around half. No explanation. It says its the final payment.
I called Customer service and they said to send a e...