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11-20-2023
04:27 PM
My account was hacked and 29,578 points were fraudulently utilized for a flight that I did not authorize. When I contacted customer service, I was told that they could not tell me whom the ticket w...
Show results in replies (3)
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...ickets today, I saw the name of the person who used my points. It was listed in the drop-down menu w...
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...omething like "I need to speak with somebody who can help me with an authorized Rapid Rewards Points t...
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If you have the name you can go to the "view points" activity and search to find the confirmation n...
06-28-2019
02:13 PM
Question How can I earn Rapid Rewards Points? Answer Check out all of these great ways you can earn points through not only us, but our Preferred Partners as well. C...
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07-15-2019
03:13 PM
...s account.
2. Click MANAGE ACCOUNT.
3. In the Request past points quadrant, click Continue.
4. Check the bulleted criteria to ensure y...
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01-21-2017
11:15 PM
Hi, new here - searched a bit for an answer but so far no luck - QUESTION - is it possible to rent a car using reward points? If so then how? Thanks.
Show results in replies (3)
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...here I can rent a car using my reward points - I look under "more rewards" and I can only find rent c...
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...inal "page" where I can rent a car using my reward points - I have searched and searched under "more reward...
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Log in to the Southwest website, and under Rapid Rewards, click on More Rewards. Near the upper r...
09-27-2021
10:21 AM
got an email from SW Your Rapid Rewards® account reflects that 48,000 points from your balance were used on 09/25/2021 to redeem for a reward. To verify this activity or view details, log in t...
05-15-2023
02:48 PM
1 Love
...ndividual on the phone indicated there wasnt even a way to pay the transfer costs to get the points moved to her name.
Sorry Southwest, we always choose Southwest first and this is not g...
12-01-2021
09:38 AM
When I go to change flight and it shows me my options, some choices show "+" and some "-" next to the flights. I was assuming "-" meant it would be that much less points (resulting in a r...
09-19-2020
03:37 PM
1 Love
I just had open heart sugery and at 71 my traveling days may be over. How do I turn in my points for things other things?
10-02-2023
10:31 AM
1 Love
Does anyone remember a promotion for action based bonus that ended Aug 31,2023. I thought the promo was 2 points for every $1 spent.
Thank you
06-04-2021
01:38 PM
I saw where the points don't expire but the ones I got from 2017 are not in my profile nor my past flights. Did this change after I lost my points?