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10-09-2023
12:42 PM
...he gate agent that A-list boards after family now. Said it was recently changed. Which I have not heard of it, not have any of the flight attendants or gate agents I spoke to. So we h...
12-26-2014
10:00 AM
5 Loves
...icket to a lower price fare. Use the “Change Flight” link on the right-hand side of southwest.com. After entering your confirmation number and name, you can shop for the new flight or the s...
03-07-2008
01:33 PM
579 Loves
Our CEO, Gary Kelly, appeared on CNN this morning to address concerns regarding the safety and inspections of our aircraft. Please click this link to watch:
http://www.cnn.com/video/#/vid...
02-18-2016
04:00 PM
3 Loves
...irport. But make no mistake—it’s still an international flight, so don’t just bring your suntan lotion, bring your passport, too!
Interesting service note: you might remember that we did s...
03-19-2007
09:14 AM
358 Loves
I recently saw a great video of Southwest Airlines Operations Agent Joe Perirra working a delayed flight from PHX (Phoenix, AZ) to AUS (Austin, TX). I think that Joe went way above and beyond t...