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01-07-2019
06:09 PM
1 Love
I phoned in a selected the option for an automatic callback. After the expected wait of 18 minutes, the SW system called me back and said to enter "1" when I was on the phone. So I entered "1". It r...
05-24-2017
09:50 AM
1 Love
Hello, Let me start by saying I am a HUGE fan of SWA! I having a problem checking balances on SW gift cards on the website. I go to the SW site > Southwest Giftcard > Check your b...
10-01-2020
09:59 PM
...ent to website on computer and phone to change and get error so tried calling and on hold with wait time estimated "over 120 minutes" with recording telling me to go to the website for easy change. U...
02-19-2017
08:51 PM
Most of today I was unable to use the RR SWA phone number to alter my reservation. It would prompt me for my phone number and then ask for my birthdate, and then after I entered the last i...
06-01-2017
07:58 AM
HI there. Im trying to book an internal flight. Im in Australia. The booking field wont populate a phone number. Does anyone know how the phone number field should be completed to finalise the b...
06-17-2023
05:45 AM
...outhwest Airlines' customer service representatives, either through phone or online channels. Long wait times, unresponsive communication, and limited support have compounded the frustration of c...
06-07-2018
12:02 PM
...ere I held for 30 minutes and the phone just hung up on me. Finally when I did speak with Tajarae she had no clue what she was doing and left me on hold another 30 minutes trying to figure things o...
07-19-2017
04:59 AM
2 Loves
...ant this job? • Why you think this job is right for you? • Are you up for traveling to far-fetched areas? • How good you are at problem-solving etc.? Many different questions can be asked. T...
04-14-2023
10:31 AM
Hi, this is my first post here. I took a Southwest flight this last January (2023) from Phoenix to Nashville with my fiance. He booked our flight and didn't have my Rapid Rewards n...
10-03-2023
04:47 PM
1 Love
...outhwest software may be having distinct problems recognizing KTNs.)
First, I got help from Alison during check-in at RDU early on Sept 12. Not only did she check one bag from RDU t...