I did some very poor planning on my end and will ultimately be flying during the entire broadcast of the Super Bowl LII.
Does anyone know if the Super Bowl will be live streamed during the flight? It will be shown on NBC.
If not, I can always watch the highlights! Thanks!
I'm in the same boat. Would like to know if Southwest plans on airing super bowl on domestic flights.
An NBC affiliate is one of the stations currently offered, so you should be able to watch it, assuming the live TV service is working.
Why you'd want to with this year's matchup is beyond me. Yawn.
In addition to the young women from GenHERation who participated in Discovery Days, we had another very special guest: Lilly Santiago. Earlier this year, Southwest shared Lilly’s story. You may recall that Lilly’s father, Southwest Airlines Ramp Agent Will Santiago, reached out to his Cohearts on Facebook with a request to show Lilly that there are women working on the ramp at Southwest. Will’s post received an overwhelming response with dozens of Southwest women responding to Lilly’s question and encouraging her to follow her dreams. Shortly after, Lilly spent a day in the field at our Baltimore station to see and experience all the jobs women accomplish in our operation.
We invited Lilly to join in on the Discovery Days fun to show her even more of the work women are doing at Southwest Airlines. Lilly joined the girls from GenHERation for a scavenger hunt to learn about Southwest history and meet our Campus Reach Internship team. The group also heard career advice and lessons learned from Elizabeth Bryant, Vice President Southwest Airlines University; Leah Koontz, Vice President Controller; Linda Rutherford, Senior Vice President and Chief Communications Officer; and Ellen Torbert, Vice President Diversity and Inclusion. Lilly joined a team of GenHERation girls to design a marketing campaign to encourage students to fly with Southwest.
The morning with GenHERation was packed full of fun events, but the day didn’t end there. Lilly and her family continued to meet incredible women at Southwest by visiting the Network Operations Center and meeting Dispatch Trainer Carla Caisee. With Carla’s help, Lilly was even able to help send Pilots messages during their flights. To show Lilly what it was like to work in Technical Operations, Katelyn Dittman, Technical Operations Staff Engineer, walked Lilly around the Dallas Hangar. Lilly also spent some time learning all about how Southwest Airlines Employees are trained to do their jobs.
At the end of her fun-filled day, Lilly shared that “women can do all the jobs and nothing can stop them." Lilly, we couldn’t agree more!
We first started traveling to baseball games on a fairly regular basis around 2005 when it was cheaper to fly to Baltimore to watch the Red Sox than to pay for parking and tickets at Fenway Park. On at least one occasion, my buddies and I flew from Manchester, NH to Baltimore to catch an afternoon game, and flew home that same night.
My wife, Nan and I have two sons, Paul and Chris, both of whom played sports in high school, and are big fans of all the local Boston teams. The day after each of them completed their junior year in high school, that son and I would fly Southwest from Manchester to San Francisco and start a three-week adventure driving across the country in a Mustang convertible on two-lane blacktop highways to visit colleges, national parks, landmarks, cities, small towns, and ballparks. On the second trip, in 2006 with my son Chris, we saw games at the Major League Baseball parks in Oakland, San Francisco, Los Angeles, St, Louis, Chicago, Cleveland, and Pittsburgh. The following spring all three of us were in New York City for a Celtics vs. Knicks game, and we took a drive out to Queens to take a look at Citi Field. On the drive out there, my son Paul asked, “How long would it take us to see all the Major League Baseball parks?” He knew exactly what he was doing when he asked, and I immediately replied “Let’s find out.”
There is a great book called “30 Ballparks in 30 Days” where two guys created an algorithm so that they could see games in all 30 parks in 30 days by car. It was fun to read their story, but we decided on a more leisurely and comfortable pace. We have tried to visit two parks per year, within one trip, when possible. For example, we flew Southwest to Denver for a game, and the next day flew to Kansas City where we saw a few games and visited family. In other trips we have flown to Houston and then on to Dallas, or to Tampa and then on to Miami, or to Chicago and then to Milwaukee. Years ago, in one trip we saw games in Pittsburgh, Cleveland, and Detroit, but drove between cities—that’s when we made the decision to always fly between cities.
Last year we went to Atlanta and stayed for three games, and the year before that we saw three games in Minnesota. We try to see the Red Sox play wherever we can. We also buy our tickets from the local club’s website the day and minute they go on sale, to be sure to get decent tickets at face value.
On every trip we meet interesting people and usually find nice people that are doing the same thing we are. Based upon the number of books and websites dedicated to visiting every park, it is obviously a very common hobby; or as I keep telling my wife “We are not crazy”.
We do our best to visit a national or state park in each city, and visit other important landmarks or sites; and also find some of the more interesting local cuisine and breweries. Not every restaurant is a homerun, but on average we have done very well. We recommended our friends who were lucky enough to have tickets to the Super Bowl to make a reservation at Butcher and the Boar in Minneapolis. We still dream about the smoked meats from Dallas and Atlanta, and laugh about the grilled oysters outside Houston. We also sample the food specialties inside the parks, and we highly recommend the Lobel’s roast beef in Yankee Stadium and everything by Andrew Zimmer at Target Field. Try to avoid the Bacon Challenge in Cincinnati.
One of our more memorable trips started in Chicago for a White Sox game and included a Chicago River cruise, lunch at the Billy Goat Tavern, a visit to the Museum of Science and Industry, and a few other stops. We also drove to Milwaukee and went on the Miller Brewery tour, spent the afternoon at the Milwaukee Brewfest (which has to be the best brew festival in the country), and then we were off to Miller Field.
My brother-in-law and his buddies from New York are also visiting every MLB park, and we have coordinated some of the trips together. One year they were heading to Cincinnati, and they had extra game tickets so they called me about a day before the trip. I booked my flight on Southwest and beat them to the hotel. The spontaneous trip reminds me of one of my trips to Cleveland to meet Chris (who was attending college at Penn State) for a Red Sox vs. Indians game. The morning of my flight there were some weather problems that had delayed some flights, including mine. I was dressed in a Red Sox shirt and hat and explained to the Southwest Customer Service agent at the gate in Manchester that I needed to get on any flight that would get me to the Sox game on time. I was the last Passenger to board the next plane, and I got to Cleveland ahead of schedule.
We have booked our flights to Seattle for this June for a five day trip to see the Red Sox play the Mariners, and enjoy some of the local sites, food, and events. Next year we will go to San Diego and Anaheim and visit my 30th park. In the following years, we will visit the few parks that my sons did not see with me, and click off more games at big time college football stadiums.
Thank you Southwest for helping me show my sons the country, Major League Baseball Stadiums, and National Parks. Your one-way tickets, flight options, and amazing Customer Service will keep my family coming back.
Southwest is honored to fly 50 families to Orlando for a magical 5-day all-expense paid trip to Walt Disney World for the 2017 Kidd’s Kids trip. This is the 11th year for Southwest to partner with Kidd’s Kids. The below is a guest blog post from Traci Liberto, the mother of two Kidd’s Kids participants.
I joined the Southwest Airlines Family in 1998 as an Employee in the finance department in Dallas and later transitioned to a job in Provisioning. I loved my job, made incredible friendships, and felt truly blessed by the Company. However, after nine years I left Southwest to pursue a new job that gave me the title of “stay at home mom.”
My oldest daughter, Melissa, was born with Cystic Fibrosis in 2007. Cystic Fibrosis (CF) is a progressive, genetic disease that causes persistent lung infections and limits the ability to breathe over time. My husband and I now have two daughters, and our youngest daughter, Makayla, was also born with Cystic Fibrosis. Melissa and Makayla never get a break from CF. Their mornings start early with hour-long breathing treatments, where they inhale medicines that help open airways or thin mucus. These medicines include antibiotics to fight lung infections and therapies to help keep the airways clear. Melissa and Makayla do at least three different inhaled medicines in the mornings along with airway cleaners. Their treatments start all over again in the evenings, but if they are sick they will do additional treatments throughout the day. With every meal and snack, Melissa and Makayla also have to take a handful of medications for CF.
My daughters are both active girls! They attend public school, love playing outside, and enjoy singing and dancing. While my daughters don’t let having CF stop them from doing the things they love, there are days where the girls get really sick and have to miss out on a lot of fun things.
I share this story with you to help you understand just how thrilled my family is to be a part of the 2017 Kidd’s Kids trip! When I learned that my family would be traveling to Walt Disney World because of Kidd’s Kids and Southwest Airlines, I was beyond excited and started crying tears of happiness. My family has been looking forward to the time we will spend together and the memories that we will make since we were told that we were selected for the trip. My girls look forward to meeting all the Disney characters, visiting the Haunted Mansion and getting princess makeovers at the Bibbidi Bobbidi Boutique.
I can’t wait for them to have the chance to experience all of those things and more, and I can’t thank Southwest Airlines enough for all that you do for families like mine through your work with Kidd’s Kids.
It all began in the fall of 2001. I thought to myself, "Wouldn't it be really cool to check out the Super Bowl host city and maybe even see The Game?"
Then I looked at the logistics from Denver and thought better. But there was word that SBXXXVI would be rescheduled and so I, being the crazed football and Broncos fan that I am, stayed up all night scoping out New Orleans hotels. Previously, undesirable hotels or locations were available below the cost of a second mortgage. In this brief window of time, I found a $119 hotel in the Central Business District and embarked on what has become an amazing, almost-annual NFL super fan Super Bowl winter vacation ritual.
From 2002 through 2006, I attended my first three Super Bowl weekends in New Orleans, San Diego, and Detroit. During my time in the host cities, I attended the great free or low-cost events like the Super Bowl Experience, Pepsi Smash concerts, VIP events, 1iota free audience events, and more that the NFL graciously offers to all fans. I was in sports utopia, and it was all about to get better thanks to Southwest Airlines.
In 2006, Southwest began service in Denver. Travel for me has never been the same thanks to the airline that I LUV. For example, because of the great fares and flexibility, I was able to do Arizona SBXLII Week for a couple days and then hop to Vegas for Super Bowl weekend, a 2-in-1 great adventure. Then when a friend backed out of going to the Tampa SBXLIII weekend the next year, I was close to canceling because of a far-away hotel and no rental car. However, with a little creative thinking and Southwest to the rescue, I crafted another plan. I arrived the weekend before with tons of events, activities, and fewer crowds combined with cheap top-notch hotels on opaque travel sites.
I could go on and on about how many incredible experiences I have had. I am at the point where I attend Super Bowl Week every year. There is always something new and unique—and a great, usually warm city to check out. Part of the adventure is throwing my hat into various contests for prizes, meet-and-greets, and merchandise giveaways because someone has to win. Regardless, the fallback is a great winter vacation with a top-notch hotel for around $80 and reasonable flights with little advance planning.
Sometimes I am having so much fun that I have almost forgotten when I was supposed to go home. Thanks to Southwest, I have all the contingencies covered. Many times, I have that longing look—hating to leave a great Super Bowl city to go home. But what if I won tickets to a fantastic event or even the game itself?
I ended up with a surprise in New York City during the SBXLVIII. My favorite team, the Denver Broncos made it to the Super Bowl and added to the excitement. I planned my adventure with all the travel contingencies. I thought, what if I somehow won tickets, didn’t have a place to stay, and didn’t have any flights booked? In an effort to avoid disaster, I priced a few hotels and several Southwest flights. Out of the blue, a major 4-star hotel chain offered an extended rate in Midtown Manhattan, which translated to an amazing $80/night opaque rate. Immediately I booked it for 10 nights.
While enjoying all that NYC has to offer—outdoor NFL game, various football, and cultural events—I went out to Super Bowl Boulevard dressed in Broncos orange from head to toe. I had a blast telling my story and hoped that a game ticket might be in my future. A columnist from The Denver Post labeled me a true “Broncomaniac” while secretly thinking, "He’s crazy" regarding my Super Bowl ticket aspirations.
On the Thursday morning before the game, I checked out ESPN’s “Mike and Mike,” which had Jerry Seinfeld as a guest in the Herald Square studio. I stumbled upon a clothing store ad promoting Super Bowl ticket drawings in conjunction with an international soccer star’s new underwear line in a local newspaper. After a work meeting, I headed to the store to check out the competition.
Upon arrival, there was no signage anywhere but the security guard pointed me to a tent in the back. I thought I’d put my name in a bowl and resign a “hey I tried” mentality when I didn’t win. But then an employee mentioned that to enter the contest you had to do so via scratch-off card and kick a virtual reality soccer or football field goal first. As I went into the tent, I explained how I was from Denver and how this was my eighth Super Bowl host city visit.
The words “Super Bowl” were revealed to me after scratching the card. I thought, “Oh great, I won commemorative Super Bowl soccer underwear, right?” However, the store marketing rep said, “You just won tickets to the Super Bowl!” I almost passed out processing what I had just heard. I started coughing, wheezing, and went into panic attack mode. I couldn’t believe it was happening to me.
I won Super Bowl XLVIII tickets and my brother flew in to attend the game with me—our first football game together in 30 years. The game may not have met my hopeful Broncos expectations, but I am still so grateful for the experience.
Although I am not sure I can ever top the NYC Super Bowl excitement, I know darn sure it would have never come together without the help of Southwest Airlines. This past weekend, Southwest even took me to Minneapolis for the Super Bowl LII Weekend.
Southwest Airlines, thank you for creating a sports traveler who absolutely adores you for enabling these incredible life experiences. I'm a Customer for life who LUVs Southwest. Thank you, thank you, and thank you!
Nothing like team work to make dreams happen for people! What an exicting game this year!! WOW !!
Thank you for the love so far. Super Bowl week in the host city is actually just such a fun getaway.
The key is it can be done on the cheap with a few techniques I've used, sans the expensive game weekend (my vaca is 1/10th cost of SB weekend hotel-game tix). Combine that with the great flexibility that Southwest Airlines offers if you're unsure exactly when you're returning home, and it's just an amazing annual vacation for me.
Also, I'm very grateful that Southwest allowed me to share my story - hopefully my story pays forward ideas to others who may not have thought of the Super Bowl week possibilities. I can't wait for Atlanta...only 350+ days and counting😉🏈😉
Have you ever thought that one trip would change your life forever?
This happened to our Customers Michelle and Rocky. Michelle, a young talented hair stylist travelled for work. Her flight got delayed and she had to change flights to avoid misconnection. As she boarded her new aircraft looking for her seat, she found one that she thought was a nice, peaceful place where she can get comfortable and listen to her music and just enjoy the ride. She asked a man, with the calm energy, if she could sit in his row. He stood up and allowed her to get settled. Rocky (the calm energy guy) who flies on Southwest Airlines frequently and has held A-List Preferred status for almost 10 years met his new seat mate on that day and she has been intriguing him ever since.
Their friendship grew deeper like nothing they have ever experienced. Michelle has become a RR companion as he continues to add number of flights on his A+ status in the friendly sky on his favorite airline.
Spring flowers are blooming as well as love between Michelle and Rocky. Rocky had a bright idea of moving his commitment to the next level. He wants Michelle to be his companion for life. Where is the best place to create BIG magic? Of course where they first met and gotten to know each other. Rocky made a call to Southwest Airlines for assistance and planning the proposal.
On February 26th Rocky and Michelle boarded the flight from Austin to Orlando. Once the seat belt sign turned off, Rocky shared how much he loves Michelle over the PA system and to Michelle surprise, he got on one knee and asking her to be his LUV and companion for life! It was magical and beautiful. Each Customers congratulated them. A little girl told Michelle that she was a princess. The Captain let the newly engaged couple sit in the cockpit for pictures.
As Michelle and Rocky walked down the jet way, the door was shut. Rocky knocked and opened the door to a huge celebration! Everyone cheered for them. Flowers, Mickey Mouse style bride and groom hats, a bouquet of balloon flowers made by a Southwest Airlines Customer waiting to board his flight, and a bottle of champagne were given to the lovely couple. A Southwest Airlines Employee serenaded them with a beautiful song while Michelle and Rocky enjoyed posing for many pictures as the gate area was decorated to welcome them on their special day.
To Michelle and Rocky, congratulations LUV birds!
—Noparat "Boom" Elg, Manager of Customer Service at Southwest Airlines Co.
Having spent a grand total of 10 hours in a canoe, the first time my husband floated to me the idea of participating in a 340-mile, non-stop canoe race across the state of Missouri, I dismissed it immediately as idle talk that would go nowhere.
But six months later we brought in 2016 together — sipping champagne in a hotel room in Dallas — by registering for the race at 12:01 a.m., the minute registration for the 11th annual MR340 began.
The MR340 is billed as the longest non-stop river race in the world, and our four-man race team was comprised of me, my husband Matthew Wilson, 32, my sister-in-law Emily Bowers, 29, and her husband, Clint Bowers, 29.
Preparing for this race was not easy, but the things that could have been a real hassle — like flying myself and my husband from our home in Houston to the other half of our team in Kansas City for a little paddle practice without breaking the bank — were made possible by choosing Southwest. Also, "bags fly free" had never meant as much as it did when we were able to cart all of our gear, including paddles, life vests, water coolers and other large, bulky items to our starting point without incurring any additional costs.
A heavy rainstorm, record-high temperatures and a lack of rest proved too much for our team, and we had to call it quits after about 150 miles. But, it's still an incredible experience that I'm glad to have shared with those I love.
Congratulations to your team, Michelle. I have competed in this race 3 times and the amount of gear you need to have for just one person is a lot. The idea of flying with that gear for 4 people is not one I would want to entertain. That is awesome to know that you were able to do it without extra costs with Southwest.
SWA cancelled my reservations twice because I booked them in the same travelling time frame. I booked two flights in advance for my travel because I did not finalize my work schedule/appointment until it gets closer to the date. I booked and paid with reservation confirmations then SWA cancelled my booking a day or two days later. Has anyone experienced the same issue? I already wrote to SWA. What else do you think we should do for this unfair practice? Thanks.
Southwest doesn't allow multiple bookings for the same passenger, same day. As a result of the new reservation system, they are now enforcing this policy by automatically cancelling such flights (reports are they cancel the most expensive of the conflicting flights).You won't be able to double-book anymore on Southwest.
This message is shown online when selecting your flights:
Prohibition of Multiple/Conflicting Reservations: To promote seat availability for our Customers, Southwest prohibits multiple reservations for the same Passenger departing from the same city on the same date, or any multiple reservations containing conflicting or overlapping itineraries (such as departures for the same Customer from multiple cities at the same time). Furthermore, without advance notice to the Passenger or purchaser, Southwest may cancel such reservations, or any other reservations that it believes, in its sole discretion, were made without intent to travel. With the exception of Southwest gift cards, funds from proactively cancelled reservations by Southwest will be returned to the original form of payment. Reservations paid for with a Southwest gift card will have the amount applied from the gift card held as travel funds for use by the Customer on a future Southwest Airlines flight.
I'm highly disappointed with this policy change. My flight was also cancelled with no notice. I travel for permissive leave in the military, traveling for sports competitions, and the ability to book multiple flights allowed me the flexibility to travel often with southwest (15-25 flights per year). I sometimes do not know when I can get out of work based on operations tempo. I would often pay more per flight than the competing discount airlines for this flexibility. The no-hassle flight change and ability to book more than one flight are the sole reason I began flying SW and the sole reason I’ve flown almost exclusively with this airline for the last 6 or 7 years, including using the SW credit card and rewards program.
I highly hope this policy is overturned or given some flexibility to Rewards members. Even if only certain number of times per year. I may be selling my limited SW stock as well and finding the cheapest alternative airline for future travel. I plan to stick with SW for the next year, and hope the policy is reconsidered.
Captain Lou Freeman was Southwest's first African American Pilot, and the first black Chief Pilot at any major U.S. carrier. But he doesn't see himself as a history-maker, just a Pilot who loves to put smiles on people's faces. That's his legacy.