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04-23-2019
06:08 PM
6 Loves
...ompare contact methods: Phone -versus- Chat in the Southwest app. Phone -- Call wait time to the general customer service number was 77 minutes with no call back option. Chat -- Only two p...
05-03-2019
12:22 PM
When I attempt to download the SW app to my ipone using the App Store I get a "Verfication Required" pop-up stating I have to verify my payment information before making a purchase, even though the app...
03-13-2019
05:43 PM
4 Loves
...ircraft type remain subject to change per the Contract of Carriage.
1. Head to Southwest.com and enter your city pair and flight information as if you’re shopping.
2. Click on your f...
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06-05-2019
01:59 PM
...f my ticket but I can’t find where to add it on the Southwest mobile app. It only has credit card, PayPal, debit card as options.
Show results in replies (5)
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...eservation booked on the mobile app or mobile site. To use the voucher and travel funds you w...
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Just to add in, when you do get in touch, be sure to request the feature to add vouchers via the m...
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...over airfare and any taxes & fees. If applied to a new flight, all funds for that new flight take o...
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...unds for that new flight take on the earliest expiration date of any funds applied. Travel F...
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...hanged flight. If applied to a new flight, all funds for that new flight take on the earliest expiration d...
04-15-2019
08:10 AM
I ve had my card for over a year and not received my points. I met the conditions to receive them in the first month. I ve contacted Southwest once just tried again maybr this time I'll get an a...
01-13-2017
08:07 AM
...omes up as incompatible with my device. If the apps for other airlines work, I might be inclined to choose those airlines.
Show results in replies (9)
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...bout this, I checked my OS. It's 5.0. Supposed to work but doesn't. What's up Southwest? ND
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...Southwest? ND The app requires Android 6.0 and up.
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...ersion of the Southwest app say: Current Version 5.8.1 Requires Android 6.0 and up...
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...irport to book a flight. I use the app all the time for travel and this makes it very inconvenient.
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In situations where the app no longer works on your phone, using the mobile website provides most o...
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MY ANDROID WILL NOT LOAD THE NEW APP- I HAVE A MOTX-2ND GEN
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...Southwest app to work. So the currect operating system situation forces Southwest t...
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...obile team and hopefully we'll be able to fix it. I'm sorry about the trouble!
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...fter being forced to update the App hers no longer works either. We have travel coming up and w...
07-09-2019
04:33 PM
...re a way to access the SW app for free while in the air, so I can check in? I know access to entertainment is free, but I've never tried to log into my SW account during a flight. (Assuming there a...
06-05-2019
12:00 PM
For some reason I can not find access for loading the SOUTHWEST app to my FIRE tablet. The tablet is a latest version using the Android system. it's running Fire OS 5.6.4.0 (11/18)....
05-15-2019
09:57 AM
...T Help Desk say? I'm using the most current Southwest app on my iphone running the current iOS. Within the 24 hour time period I cannot check-in from my phone using either the app or your web site. B...
03-31-2017
11:01 AM
I search for SW app on my iPad Air. The textual name of the app appears in search field, but nowhere on the screen does any app display. Support told me to try downloading from Google Play....
Show results in replies (9)
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...Southwest iPhone app in the search on an iPad, enter Southwest Airlines in the s...
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@cheungsau wrote: There is an error message from the app: Sorry! Due to a sudden change in o...
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There is an error message from the app: Sorry! Due to a sudden change in our configurations, we w...
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...look at recently updated. It is not shown anywhere in a search of the app store. I was told to d...
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This would be good information to put as a footnote on the SW website on the page discussing d...
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Hi @SoWeTurel, I'm reaching out to our mobile app folks for a little insight on t...
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...ell, Categories, Search, Your Items), available items area and the Facebook app footer menu bar, t...
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...ir online infrastructure. I've never been able to use their apps while abroad. This is ridiculous as y...
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Similarly IN 9Apps Happned with me aswell.