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17 results
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09-13-2017
02:11 PM
On my recent flight with Southwest Airlines, I purchased access to the wifi for $8.00 but I and no one else on the plane were able to connect to the internet. I asked the flight attendant about the refund...
12-12-2017
03:14 PM
...ried to conduct business using the Internet. Another waste of time. I kept receiving a message that the browser wasn’t working. I would like to request a refund. JH2211@ME.COM (312)437-1006
09-18-2018
01:21 PM
5 Loves
...it. I've been recently VERY frustrated with the dearth of functioning WiFi on my flights. For example, two weeks ago, I flew from Ohio to Newark, NJ, and WiFi only worked from C...
12-23-2022
10:27 PM
1 Love
Hello, i just bought the wifi on southwest and notice none of the services i want to use work. The only thing that seems to work is my texting although texting is already free. I don’t know what t...
04-23-2019
08:25 AM
Has anyone had success connecting to the internet in flight? I have used my priority card on two different flights and was unable to connect. I tried 5x times over an hour of my three hour flight fro...
10-15-2023
06:00 PM
I recently upgraded to a new MacBook Pro that is current with OS. Since this upgrade, I cannot access Gmail (mail.google.com) on the Southwest wifi. I have tried on both Safari and Chrome. I did d...
08-22-2022
01:51 PM
2 Loves
I fly with SWA roughly 8 times a month. Over the past few months, the wifi has been HORRIBLE. To the point I often can’t use it.
I have used multiple devices, so I know it isn’t the d...
10-05-2021
03:59 PM
...or the WiFi twice and still was unable to use and not reimbursed.
10-05-2021
09:03 AM
...bsp; My cellular plan does not include a personal hotspot, so I cannot use the wifi I paid for on my laptop. Can I please receive a refund for the wifi purchase so I can purchase i...