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12-16-2020
02:11 PM
Every device is different but here are the basic steps:
Head to your Settings. Switch your device to Airplane Mode, then turn your WiFi on.
Choose SouthwestWiFi from your WiFi...
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12-21-2023
04:42 PM
Hi I’m going to be on a flight tmr and I was wondering if I can stream an nba game while on flight. I’m going to be using a crackstream website on safari and I was wondering if it will work instead o...
02-14-2024
09:06 PM
1 Love
On my flight home last night, I tried to login the WiFi on my iPad & it said devices exceeded. The policy states 3 devices. Between my husband & I, we had two phones & 1 iPad, so no way t...
10-07-2019
11:29 AM
Can anyone tell me what apps are blocked when using the SW WiFi on a flight? Is it possible to stream from Hulu or the ESPN App? I know ESPN is one of the channels on the Free In-Flight E...
10-15-2023
06:00 PM
I recently upgraded to a new MacBook Pro that is current with OS. Since this upgrade, I cannot access Gmail (mail.google.com) on the Southwest wifi. I have tried on both Safari and Chrome. I did d...
Show results in replies (4)
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Request a refund of the wifi cost. We see nonstop complaints about the wifi and on my last f...
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@floridaguy wrote: If Southwest wants to sell wifi, it needs to work. Otherwise, g...
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Hey @jenewberry, Good news--our vendor has identified the issue you're describing ...
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This is fantastic news, thanks for the update!
10-18-2022
03:13 PM
1 Love
Today made 6 straights legs with either no wifi (3), or wifi (3) but no internet connection. Unexceptable! Wifi is an essential part of business travel - why is it so hard for SW to k...
04-26-2019
11:50 AM
5 Loves
Based on a lot of experience using WiFi on several different airlines, I have kudos for SWA. The best feature of SWA WiFi is that it is available ffrom entering the aircraft to departure (if i...
Show results in replies (9)
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Yes, I'm going to be the old out-of-touch guy who is just thankful that any internet access is bett...
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We understand your frustration, and we select our WiFi providers with the intention of offering t...
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Thanks for providing your feedback on our Inflight Entertainment and WiFi experience. I do w...
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...WA flier, I've been VERY frustrated with the wifi situation on numerous occasions -- on prior f...
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...ou shouldn't expect the airline to expend it's scarce resources to fix wifi during t...
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Love seeing these tips on how to get the best WiFi experience. For those of you experiencing i...
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it is now 2021. The Wifi has not gotten any better. If anything it has gotten worse. I was really s...
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I will admit more recently even the "local" wifi was struggling. Was trying to watch a movie and i...
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Good tips! I too love the gate to gate WiFi on SW along with the good entertainment options! &n...
05-26-2021
12:10 AM
New to flying esp with using wifi. How to access while in flight and can you use your cell phone and if so how ? Thanks
11-17-2022
01:39 PM
How do I purchase inflight WIFI
10-05-2021
09:03 AM
Hello, I just bought $8 wifi on my mobile device (iphone) and did not know that it would not also transfer to my laptop. I need the wifi because I will be working on my flights today.&n...