Southwest Airlines Community

The police detective is having you do their work? That seems weird usually the detective would call Southwest and get that info. You have the confirmation number they should be able to take it from there  ... View more

Even if you buy multiple tickets then you’ll forfeit the extras as “no show” when you get there and then scan the boarding pass for yourself that’s all you get - the additional seats will be marked no show and forfeit.   Potentially there will end up being empty seats on the plane, but you won’t be guaranteed to have them next to you.   *the last place I would sit on a plane is next to someone with three pets but I’m allergic, it may not bother some people or they might even enjoy it.     ... View more

Yes I’d recommend having your wife create an account that way she can earn points as well as you and eventually she will earn enough points for a free flight since points don’t expire so even if she flies once a year those points will still be there. You can’t earn her points so don’t throw them away and you each earn the points per dollar on the flight depending on your fare class (WGA, WGA+, Anytime, Business Select) you earn 6-12X points per dollar you won’t get less points because she creates an account you would both earn the same if you paid the same cost  ... View more

@Southernpilot wrote: Are we allowed to save digital boarding pass drink coupons for future use or do we have to use them on the leg they are issued for ? I believe the terms on them are for that flight only, or I'm vaguely remembering that one version of these used to be valid on the same day but not sure if that survived to the digital coupon age.   That said, save a copy/screenshot of them and ask nicely, many FA will allow it but YMMV. I'd say you have a good chance for same day usage. "Hey I didn't want to have this at 7 a.m. but now I'm on the way back home at 7 p.m. and I'm ready..." will be understandable by many.     ... View more

@Tagurit56 wrote: I know this question was posted a while back but I needed help with this issue. Finally, I figured it out. You need to cancel the reservation, and it will allow you to select passengers to change flights. Once you make your selection, Southwest provides a different confirmation number, and you can rebook all the groups. I hope this helps. So you started out saying "cancel" and it offered you to select passengers, and then before canceling you were able to change those two instead?   I'm not quite following for sure and wanted to clarify what you did.     ... View more

I think SWA could easily reach a lot destinations in Colombia and Ecuador from their Florida and Texas locations. It would be great to see Southwest expand service to Bogota and or Medellin, Colombia. The current flights servicing those locations by Avianca, JetBlue and Spirit are always full.  ... View more

@SoCalFlyer97 wrote: I assume this self-serve feature will remain in place until I check into the flight per the message header (as A-List which comes with Priority Boarding, I'm assuming that will be the 36-hour mark for me). I will confirm all this as I get closer to my departure date and will let you know when the feature times out to make the change online; after that point, a Southwest CSA should still be able to accommodate you. @bec102896 is correct.   As I have a flight tomorrow that has this feature, I was able to confirm that at both the T36 mark (Automatic A-List Priority Boarding Check-In) and at T24 (Agree to the terms and get boarding Pass), this feature does not expire or "go away" at either of these points; thus this is available from the time the change takes place until 10-minutes prior to departure.  ... View more

 Yes, we can all read the policy, but when an agent on the phone tells you that they are going to make an exception and  issue a refund the customer should be able to trust that.  Southwest Vacations is the most dishonest and incompetent company I have ever worked with.   ... View more

Can someone help me? I cancelled a flight that used 3 credits and it refunded back to those 3 and not as one. ... View more

According to information published in the West Virginia newspapers, the Knoxville TN airport has been closed and is scheduled for demolition due to lack of interest. ... View more

One other thing to keep in mind is if you are ALP or AL with other passengers on your reservation they will be automatically checked in sequential order after the AL/ALP member so if your AL with 5 people 6 of the A spots are taken just from one person  ... View more

@Dino68 wrote: I have since found out this was a scam. Somehow when I tried connecting to Southwest, Infinity Travels intercepted the call and claimed to be Southwest Airlines. They rebooked the tickets and charged me 410 dollars extra that went to them, all while claiming to be Southwest.  The 410 showed up on my credit card as Infinity Travels. Apparently this has happened to a lot of other people, some people losing over $4000. I am going to contact Southwest Airlines to see if they can give mea credit for the $900 that went to Southwest. They probably would have let us fly standby if I actually would’ve been talking to them.  Thanks for posting this follow up - the first post described a conversation that you wouldn't have gotten from Southwest. To clear up for others in the same position:   You need to cancel or change within 10 minutes prior to the departure for Southwest to avoid forfeit of your funds, points, and potential cancelation of the remainder of your itinerary. If someone on the phone is offering an hour for this it's not Southwest. It's not a written rule but domestic airlines will offer a "flat tire rule" if you show up to the airport in good faith of catching your original flight but miss it just slightly. This is generally accepted as 1-2 hours late with an excuse - if the delay is going to be longer than that you need to call and officially change the flight which will likely cost extra - there's no change fee on Southwest but you do pay the current price difference, which is often higher for same day travel. (Not always - I got a travel credit once on a flight I had to change the same day and the current fare was lower than what I had already booked!) If your ticket is eligible for same day changes that's a different process as well. But you have to call in advance for this, at least the 10 minutes prior to scheduled departure.     ... View more

Curious how this trip turned out....Were you able to just go to your next gate? ... View more

I just had this problem and I don't know why this post is marked as "solved."  It certainly isn't. ... View more

@angelicatylor wrote: Transferring a flight ticket to someone else is different for each airline.   Southwest does not let you transfer your ticket to someone else. ... View more

Yes I think that must be it. These too were "modified" by SW. I don't understand why this would prevent us from taking advantage of the lower fares, but it's the only thing that makes sense. Thank you for responding! 9apps apk ... View more

I got one of them last week.  Didn't have to break out my power bank, and the seats seemed a bit wider.  Definitely comfortable.  And you gotta love how quiet the MAX is.   ... View more

@bec102896 wrote:    I’ve found more flights have the other provider though in my experience    Anuvu will be the other branding, that's all I've had lately.    I had gotten the promotional package about the Viasat actually, but didn't remember anything in there about device swapping, my apologies on that one as it slipped by me if it was in the promotional materials.           ... View more

No, the announcement wasn't that benign.  We were told that the plane would not move until two people changed their seats.     I'd say it is time for an investigation. ... View more

SoCalFlyer97 can't speak for the entire year, but later this winter, the destination I'm looking forward to the most will be a combined Business Trip and Personal Trip to LAS with a stay at one of Vegas' historic landmarks.   Usually my trips to LAS are day-trippers purchased during a sale; I fly in early in the morning from SAN, take care of my business, check out some sights if time permits, and return home in the late afternoon or evening. However this time I will be staying in LAS with a three-night stay at an inn that many people including the hotel's website itself say is "haunted"--The old and original Hotel Apache in Downtown Las Vegas that once catered to the builders of the Hover Dam.     Looking at the pictures, Apache resembles a depression-era interior design. Built in the early 1930's, the rooms are small and chances are I'm going to need to use either the room's HVAC system or my phone as white-noise to muffle out all the late-night partygoing down on Fremont Street. However, Apache's low prices combined with its rich history showed me that this place was a great deal.   During my hotel shopping, I learned that Apache proudly boasts that the place is "haunted" with anonymous quotes describing various noises and things magically getting moved. I don't believe that haunted spirits are going to move my things from one corner of the room to the other, nor are they the source of when the building creeks or groans due to settling. I often find my things in odd places simply because I was tired and forgot that I left them there.   The business portion of the trip involves a two-day, dual-convention at the LV Convention Center. That meant all of the big hotels in the area were charging huge room rates. Westgate for example is located next door to the convention center; a few weeks ago, it posted a $1,420 price tag for the three nights on Southwest Hotels which excluded taxes and $119.97 in resort fees for the stay (although those 19,000 CP-Eligible points looked very tempting). At the time of the post, Westgate was sold out.     Both at the time of reservation and at the time of this post, the "haunted" Apache hotel is still priced at $133 for all three nights with no resort fee ($150 total after taxes) with 1,000 points with a short RTC bus ride to the convention center area; 3-day bus pass is only $20 which also covers travel to/from LAS airport. Looking at the pictures and reviews, this little inn above the old Binion's has my name on their reservation list through Southwest Hotels.     For the record, I also reviewed the nearby Downtowner Boutique Hotel with similar base pricing and a modest $22.60 resort fee. That too looked like a nice little place to stay; however its location was a few blocks east of the Fremont Experience and little too far of a walk from the RTC bus route that would have fed me into the convention center. The Four Queens was my second choice at $236 total after taxes for the stay with no resort fee.     I booked the SW flight a few weeks ago during an "As low as $44" Fare Sale and locked in a $59 SAN-LAS flight each way. Amazingly enough, the fares from last week's WOW40 sale were actually priced higher than the $44 sale.   Looking forward to to this trip. ... View more

Also received another call from Travel Center using phone number 480-221-5308 ... View more

If you book with 2 vouchers then cancel then book with another 2 vouchers until you run out of vouchers then yes but it’s a lot of work  ... View more

Isn't that only if the person you're transferring funds to is a Rapid Rewards member? ... View more

Southwest pulled out of Stapleton and said it woud not incur the higher fees at DIA. ... View more

@BillKunde wrote: Southwest seems to be expanding their presence and holds the majority of existing flight operations out of the airport. It’s not as large as it is at Orlando or Lauderdale, but is Tampa considered a focus city? According to Wikipedia: no https://en.wikipedia.org/wiki/List_of_Southwest_Airlines_destinations   I guess the list of focus cities is the same as the list of crew bases from the other article.     ... View more

I'm back, it's all working now. Thank you to everyone who helped in getting my account back up and running! ... View more

I’m also getting the same error message on my mobile and web devices  ... View more

I have the same question! ... View more

@SoCalFlyer97 -- Fixed it! The issue was something on our back end, so you should be receiving a direct message shortly! ... View more