Love your username!
I'll have to check on the offer, didn't see it yet. It might be specific to one of the card lines Priority, Premier, I don't remember all of them.
... View more
02-05-2024
10:23 AM
02-05-2024
10:23 AM
@Penguingirl wrote:
WHERE CAN I VIEW IF I HAVE CHECKED BAGS OR CARRY ON IN UPCOMING EXISTING FLIGHT
Nowhere - you just show up on your day of flight with what you want to bring - included will be two free checked bags and you are also allowed one carry on luggage item and one personal item.
Here is the page that might help with any questions about size of luggage, weight, etc.
https://www.southwest.com/help/baggage
... View more
02-04-2024
02:49 PM
02-04-2024
02:49 PM
@Tagurit56 wrote:
I know this question was posted a while back but I needed help with this issue. Finally, I figured it out. You need to cancel the reservation, and it will allow you to select passengers to change flights. Once you make your selection, Southwest provides a different confirmation number, and you can rebook all the groups. I hope this helps.
So you started out saying "cancel" and it offered you to select passengers, and then before canceling you were able to change those two instead?
I'm not quite following for sure and wanted to clarify what you did.
... View more
Last question first - the baggage office should be open more or less until all flights for a day are done.
They will hold anything not picked up.
If possible see if you can same-day-change when you check in a the origin so that everything will go on the earlier flight. You may not be eligible for this if you aren't A-list or didn't buy WGA+ tickets, but if there is plenty of room they may go for it in anticipation of a storm.
Otherwise:
1) They won't want you to standby if you have checked luggage.
2) If they do allow it, you sign off that you'll be separated from your things and responsible to come get them at the airport.
... View more
@luxe22 wrote: I have a flight coming up in the next few weeks. I purchased this bag off of Amazon and realized that the dimensions may be too big: https://a.co/d/ekbkG4M
This bag is 18x19x29. I can still return it and get a different bag that is meets the size requirements.
Will Southwest’s car seat bag be able to fit a car seat and base? If not, does anyone have any car seat bag recommendations?
Are you trying to carry it on the airplane? You can bring an FAA approved car seat onboard and then this bag would collapse without the car seat in it, but it would count as your personal item for underseat storage without the car seat in it. If you aren't actively using the car seat I think you have to gate check it.
This will be fine for gate checking. Also per the mfg info:
Gate Check All Your Baggage Worries - Our universal infant car seat travel bag for airplane, with lockable zippers, ID window and extra drawstring storage bag, is large enough to hold all your extra baby travel essentials for flying
Gate check often includes strollers that are larger than this, no problem for checking it.
They sell these at the ticket counter and at baggage services (we use these): https://www.swathestore.com/swathestore/Southwest-Stroller-Bag/p-SWA0456
@luxe22
... View more
02-04-2024
02:30 PM
02-04-2024
02:30 PM
I don't like to encourage cross-posting, but there is probably a better board for you to offer:
https://community.southwest.com/t5/Routes-Destinations/bd-p/travel_inspiration
In case people are browsing destinations they would see your post about a favorite destination there.
Obviously if they search up the word "Cozumel" they'll find your post either way.
My suggestion would be go ahead and post a list of 2-5 of your favorite insights now, it is usually fun to hear what other travelers recommend or any interesting challenges you overcame.
... View more
02-04-2024
02:27 PM
02-04-2024
02:27 PM
@dfwskier wrote:
I am not absolutely certain, but I suspect that the reservation system does not have the capability of using two companion passes on one reservation.
Each companion pass will have a separate confirmation number, so the OP and wife will be on one confirmation, and each companion will have separate confirmations.
But I do think the position assignments should flow through okay, we know it works for one companion and I'm wracking my brain if we did or didn't do this on one trip last year when my wife had a promo companion pass too.
... View more
02-04-2024
02:25 PM
02-04-2024
02:25 PM
@rpoplin wrote:
I have A-list and a companion pass and my wife just qualified for a companion pass. If I make a reservation with her and I (using my account) and we both select one of our children as our companion will they board with us? I know my companion will but if my wife adds a companion to the reservation I made will her companion fall into sequential boarding?
It doesn't matter which account is the purchaser, anyone being a-list on the reservation would trigger getting A-list assignment at T-36 hours. But if you are the family travel agent do it in your account for easiest customer service if you do have to call about anything.
You as A-list member make a booking that includes you and your wife. She'll be sequential with you except that your companion will have the immediately adjacent spot.
You add one child as companion.
Wife adds other child as companion.
100% it works that these three would be sequential we do it all the time - A-list member first, companion, and then others on the same reservation.
I'm trying to remember having done this with my wife also and I think it did work that the additional CP was also sequential.
That's why they start doing it at T-36 for the A-list to get the dependencies setup.
If you have any doubts then when T-24 comes up check in the wife's companion child first since that's the only one where any glitch would happen.
... View more
I saw this article recently and wanted to share it with you all, and also a shout out to @TheMiddleSeat a pioneer on this subject.
Middle Seats on an Airplane Are Actually Pretty Good (businessinsider.com)
... View more
@SoCalFlyer97 wrote:
@jerryf wrote:
Do A-List Preferreds get a better boarding position than regular A-List? (Assuming tickets are purchased at the same time, etc.).
Also, persons on an ALP's or A-List's reservation also receive sequential boarding positions too. As mentioned before on this board, I had flight that was booked well in advance from SAN-SJC. I have A-List and when the 36-hour mark came around, I never even made into the A group; thus, I assumed this flight was full of ALP's or people who were booked under an ALP's reservation. As you may know, ALP's and A-List have the "A61" benefit and can board after the A-Group.
Based on this and my recent flight experiences, I believe ALP's and persons on their reservations are positioned ahead of A-Lists provided they book at least 36 hours in advance.
Hope this helps.
That's true for what happened to your ticket for sure.
However we don't know if there were any other A-list ahead of you, and/or ahead of any ALP.
I'm thinking to some flights where I had A-16 as an A-list member and maybe I had purchased my ticket far ahead, or paid more for it, or else there weren't any ALP on that flight.
As ALP last year I was getting A-18, -19, and -20 pretty often but I didn't ask the groups in front of me if they were also ALP - missed opportunity.
But for the OP's question - if the tickets were bought at the same time for the same price, and one passenger was ALP and one was A-List then I think the ALP would be first.
... View more
@confused1 wrote:
hi everyone and thank you so much all your help. I am really confused 😞 I guess my question is...if I gain 135,000 RR points, let's say for example, in March 31, 2024, will i qualify Companion Pass status?
No, the total rapid reward points doesn't do anything for status. Some people who never spent them could have millions of points.
You have to earn 135,000 points during a calendar year, it resets to zero again 1/1/2025.
so if you started Jan 1 for example with 60,000 points in the bank.
Then after January 1st your CP earning went to zero, but you kept the 60,000 points.
In 2024 you earned 65,000 CP points so far, 55,000 of which were also Rapid Rewards points.
Your bank would then be 115,000 points and your CP earning this year 65,000 points.
If you continued to earn points this year, another 70,000 points these would count both towards your bank of RR points as well as CP qualifying points.
You'd end up with 135,000 CP points and 185,000 RR points at that point.
... View more
No - the standby option is only for earlier flights.
However, same day change will confirm you to a later flight.
Here's a link with the differences between the two options:
https://www.southwest.com/airfare-types-benefits/sameday-standby-change/
You can't standby for a later flight because if it turned out you didn't get confirmed your other flight is already gone. So you can only be confirmed (by same day change) to move later so that you don't get stranded.
I guess technically you could standby for a later flight under the condition that you'd be cleared for the later one before the earlier one departed. But if you weren't cleared at that time you'd have to board the original flight.
... View more
@confused1 wrote:
thank you for the quick response!
I guess i am still confused because i thought if I had 135,000 rr points i would qualify for Companion Pass.
To be clear, the 111,918 cannot be allocated or used towards Companions Pass?
The 135,000 has to be earned in one calendar year, and is regardless of your total bank of points.
The bank goes from year to year, points don't expire. They used to expire if you didn't have activity at least every two years. So the bank can keep building and building. It has no effect on your tier or companion pass qualifying.
You can redeem the points from your bank for instance and your bank will go down, but your yearly earning keeps going from Jan 1st to December 31st whether you redeem points or not.
(Of course if you redeem points you won't also be earning new points on those flights.)
So the gauges you see on your Rapid Rewards dashboard there are for the annual earnings towards A-list and towards CP.
Here's some help on how to earn points and under what timeframes to apply to the current year:
https://www.southwest.com/html/rapidrewards/eoy-tier-communication.html
... View more
Your bank of points stays the same - that's the 111,918 points that you have to redeem.
The yearly counter resets to zero every January 1st. So this is showing 65,091 points earned towards companion pass for this year. Pretty good for February 1!
You can go into your account and view rapid rewards points to see what the breakdown of that 65k points are from - 10,000 for being a RR credit card member and 55K+ from hotels, bonuses, flights, etc.
You can see the 5,091 points in tier qualifying - that's where the odd amount is coming from on your CP qualification which also has 5,091 points. plus the 10,000 and then you must have a 50,000 bonus points perhaps? So the 5,091 is in both from flights.
... View more
You probably did this already but did you try using one or the other of your first names with the last name but not both?
Also review your email from Southwest when you earned the flight credit to see how they broke the naming out in the notice.
Rapid Rewards and other website functions work normally for you, it's only the travel credit interface that isn't processing?
... View more
01-31-2024
04:21 PM
01-31-2024
04:21 PM
@sdover1966 wrote:
Does the machine need to be carried in its original bag or can it be placed inside my carry-on bag? Will there be a time I will need to remove it for scanning or xray?
If you carry it in its own original case you can bring it as an extra item - if it fits in your carry-on that's fine too, but you won't count it as a third item though.
I'm not 100% about the TSA, with PreCheck they don't need you to take it out and many airports with the new scanners also won't. Some sites may if they have the older scanners and non-PreCheck.
... View more
01-31-2024
12:21 PM
01-31-2024
12:21 PM
Meanwhile I just flagged several real scammers posting a false number for people to call and which must not have been flagged. A Google search turns it up all over the internet for all other airlines so someone is being aggressive in their scam.
... View more
This might be a staff question, it's been so long I'm not sure where the menu was. Also for DM's you may need to reach a higher level on the board before that opens up. The restriction might be to keep spam bots in check but unfortunately the impact is to limit accounts at the beginning for all users.
Maybe @CarlyeThornton can help.
... View more
01-31-2024
10:31 AM
01-31-2024
10:31 AM
@bfabre wrote:
Does it make any sense to anyone else that you lose status, but maintain Companion Pass? I'm working more and more from home now and not traveling as much. So over the years I've had to fly less and less, but I'm still using my SWA credit card. So I've gone from 10+ years of A-list preferred, to just A-list last year and finally this year, no status at all. Seems like there still should be some sort of qualifier for status if you maintain Companion Status????
Companion Pass no - the role is really disassociated from flying with the credit card contribution.
However I would be in favor of some lifetime status or gradual step back where if you drop one year you might be given a promotional status to see if you can bounce back. They do sent promotional offers sometimes.
... View more
Maybe phat. 😁 And yes I would order that should I find myself back in TUL.
I had one last week that was innocent in context of the post but excerpting just the two words the algorithm flagged it for salaciousness.
... View more
@Shynot wrote:
I haven't flown since 1970's. Bought new 27" check-in luggage. Also bought some luggage straps and vivid tags. Considering purchase of luggage sleeves/protectors for my 2, check in pieces. Any pros/cons or suggestions that you can share?
Its nice to have something distinctive when you go to retrieve the items.
I don't personally go for the protectors, the luggage will get worn as it lives a happy life containing my items. It's happy with a few scratches. 😁
... View more
01-30-2024
01:06 PM
01-30-2024
01:06 PM
@Dino68 wrote:
I have since found out this was a scam. Somehow when I tried connecting to Southwest, Infinity Travels intercepted the call and claimed to be Southwest Airlines. They rebooked the tickets and charged me 410 dollars extra that went to them, all while claiming to be Southwest. The 410 showed up on my credit card as Infinity Travels. Apparently this has happened to a lot of other people, some people losing over $4000. I am going to contact Southwest Airlines to see if they can give mea credit for the $900 that went to Southwest. They probably would have let us fly standby if I actually would’ve been talking to them.
Thanks for posting this follow up - the first post described a conversation that you wouldn't have gotten from Southwest. To clear up for others in the same position:
You need to cancel or change within 10 minutes prior to the departure for Southwest to avoid forfeit of your funds, points, and potential cancelation of the remainder of your itinerary. If someone on the phone is offering an hour for this it's not Southwest.
It's not a written rule but domestic airlines will offer a "flat tire rule" if you show up to the airport in good faith of catching your original flight but miss it just slightly.
This is generally accepted as 1-2 hours late with an excuse - if the delay is going to be longer than that you need to call and officially change the flight which will likely cost extra - there's no change fee on Southwest but you do pay the current price difference, which is often higher for same day travel. (Not always - I got a travel credit once on a flight I had to change the same day and the current fare was lower than what I had already booked!)
If your ticket is eligible for same day changes that's a different process as well. But you have to call in advance for this, at least the 10 minutes prior to scheduled departure.
... View more
@ginnyannb1 wrote:
Hello. We have flown SWA for 28+ years now. Because of various medical issues, we have brought medical supplies and often equipment with us. We have never had any trouble at all. My mom flew home last week from visiting my sister and the boarding attendant commented on my mom's extra bag for carry-on. My mom declared it was medical equipment and medications and offered to open it for inspection. The attendant was polite and declined but then mentioned that her medical bag needs to be marked or identifiable as medical on the outside of the bag. My mom told me of this new info and I need some help. I have searched the TSA website, the SWA website, and Google to find out 'how' a medical bag should be marked or identified. Any clue? I sure appreciate any info you can direct me to. She wants to comply but I want to make sure we comply in the right way. I have never encountered this situation on any other airline either. Thanks.
If the Flight attendants at first glance see three bags they would question it - Maybe start out with just a tag on it, here are some available from Amazon.
Other items like CPAP machines come with distinctive cases so they know them by sight.
https://www.southwest.com/help/baggage/carryon-baggage
Assistive equipment falls in here:
That might be a gray area using a separate bag for prescriptions, the FA may expect these to go into your carry-on or personal item, but assistive devices are called out as exempt.
Hope this helps! I don't think it says anywhere that the bag has to be identified externally, but if you are trying to avoid future conversations then an external marking will help both you and the FA get the plane boarded more quickly.
Medications are supposed to be in marked containers so they can be identified as medication, but that wouldn't be on the outside of the baggage.
... View more
01-30-2024
10:53 AM
01-30-2024
10:53 AM
@PettyIntrigues wrote:
I’m a little surprised by the explanation here. I’m another ALP who does about a hundred flights a year who gets A16 95% of the time, A17 about 4% of the time, with the rare-ish outlier in the low A20s, but I book my flights usually just a few days out. I have also kind of noticed that when I don’t have A16, it’s usually on a shorter “commuter”-type route, so I always just presumed it was based on the amount of travel people do. FWIW this has been the same for me in 2024 thus far.
Very interesting!
... View more
01-29-2024
05:39 PM
01-29-2024
05:39 PM
@MizzT74 wrote:
That being said I just felt it would make sense to purchase the base price ticket if I were being offered family boarding simply to try and save a little money. I do not expect to get anything more than what I pay for...
That's exactly the rules and thousands of people do this every day. It isn't entitlement.
@MizzT74 wrote:
And even though they have family boarding the real assurance would just be to purchase business class tickets. But thank you all for your feedback.
Business Select will be way overkill for that. Although you would be one of the first 15 positions the cost increase may be 3x the cost of WGA fares.
Consider upgraded boarding, if it is available, on the day of the flight but that's it. The system is designed that regular customers can buy WGA fares and have a very reasonable, if not quite certain chance of sitting with their children.
The only time it doesn't work is if the child is seven or older or if the passengers are late and miss the window for family boarding.
... View more
01-29-2024
03:57 PM
01-29-2024
03:57 PM
@gsking wrote:
Having four east airports in my area almost equidistant, this option is both very useful and overly flexible 🤣
Analysis paralysis, which one is best?
it's bad enough here debating ORD vs MDW, or occasionally MKE in the mix although it hasn't ever panned out.
... View more
@SoCalFlyer97 wrote:
@Darellgolden11 wrote:
Now, that the merger between JetBlue and Spirit was not approved, and those two airlines are struggling to survive, it is the right time for a BIG return to EWR. Customers can't wait anymore. Just LGA is not enough for such of airline. Come back to business Southwest. Come back to EWR. this is the right time!
Hello! Since this is a customer-to-customer forum, I would submit your request directly to Southwest:
https://www.southwest.com/html/contact-us/
I was reading that the market at EWR was very tough on SW specifically and that LGA turned out to be a better location for Southwest to operate for the NYC-area market. I'm speculating that SW had to muscle in a bunch of resources to operate at EWR but the return-on-investment was not good in comparison to operating at LGA but I could be wrong. Spirit has taken a bunch of the open slots there and I do think that bringing the LUV airline back to EWR would require some high-level negotiations in my opinion.
Here is a great write-up from Cranky Flier. In a nutshell (and my interpretation) the Southwest passenger is looking for low fares and they just weren't competitive to business travel from EWR to the west coast and had trouble with most routes other than going head to head with United to Chicago (which they were winning).
https://crankyflier.com/2019/08/01/why-southwest-is-leaving-newark/
One point he makes is great which is that people from the rest of the country feeding into EWR don't see it as "NYC" to start with. It's actually quite easy if you are taking public transit but people looking at driving into NYC or taking a taxi would look to LGA instead.
It'll be fine in the short term but eventually Southwest will be wishing they could get that EWR/MDW/ORD route back into place.
... View more
@Ancadgel wrote:
Thanks for the response! I was going through DEN bc I can get there nonstop arriving at 650am. I was trying to do the 830am departure, but there is a 11:15am also. Thoughts on this? Since my first flight is nonstop I should be fine with the 830 right, especially with only carryon? I'm using points so this whole trip is free! I will have to stay overnight coming back but really wanted to get there in one day.
With the expectation that everything is on-time especially early in the morning I'd want to leave myself an hour to make the connection and grab a snack, bathroom, coffee (Try the Dazbog).
I don't see the 6:45 a.m. arrival but in general if you can get an hour or so that's a good amount.
Do the 11:15 a.m. if you want to do a sit down breakfast, stretch your legs a bit, etc. Unless you had lounge access it would be a bit excessive for ~4 hours layover.
... View more
Caption:
Hello, this is the office of President Nixon and I'd like to reach the general manager at Knoxville Tyson Airport.
... View more
@floridaguy wrote:
Compelled how? I'm not moving my seat so that they can "sit together". Southwest has open seating and if you want to drag me off the plane in handcuffs for not moving, then do so.
That part of the post was referring to Spirit and Frontier:
... View more
Loves Given To
Loves From