09-06-2017
08:35 PM
My elderly parents are due to fly out of RSW this Sunday. Southwest has offered to change itineraries free of charge up to 14 days from the scheduled departure. I tried to change their flight to Tuesday. The Southwest website clearly shows that Tuesday flights are available. However, when I try to process this change a message saying "oops this price is no longer available" and suggesting that I go back to the same page on the website that I just used. What is the problem?
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