09-11-2017
01:46 PM
I filed a claim with you all and I am not happy about the results. I had several garments of clothing and my luggage damaged causing me to replace things on my vacation and you all can not do anything about it!!! I am very unhappy about this and should not be held liable for the fact that my belongings smell as if they were rolled around in a bowl of garbage with **bleep** in it... If these were your belongs that had no choice but to be replaced I'm sure the feeling would be mutual!!!!!!!!! My case was closed today and I am pissed!!! My flight and everything else was fine but the fact that I pulled my luggage off smelling of this stench and you all closed my case I am HIGHLY pissed!!! Not only that... I had to buy clothes while on vacation for my children and I, which I had already bought, but because all of our belongings smelling so bad I had no choice and there is NOTHING you all can do... I am not a happy customer!!
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