10-02-2017
04:52 PM
10-02-2017
04:52 PM
@DerekH @lbarnett While I appreciate your answer. It does not resolve my problem. Since I posted this, her flight was canceled, again. I need solutions. I know we are all under stress, but I just need to know how can I put a 71 yr old diabetic in one of your planes that will actually take off. Simple! Waiting for answer and real solutions. Flights ARE taking off, I just need one seat. Just one!
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09-27-2017
09:51 AM
09-27-2017
09:51 AM
Humanitarian flights!! What does that mean??? Get the people out of there instead of sending people that are NOT helping, just taking the space and using resources that people there need. I have been trying to get my mother, who is elderly and sick out and you are telling me "humanitarian" efforts are going in and out. Those flights shoud be for the people that have been waiting days to leave.
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09-26-2017
09:16 AM
09-26-2017
09:16 AM
I have resorted to this forum to bring awareness about what is happening in Puerto Rico. I love to travel Southwest and my family loves it to. This is not a complain but more a request for help. After several days from the passage of Hurricane Maria, travel to and from Puerto Rico has not resume. We do not see a sense of urgency to correct this problem. We need answers, millions of US citizens are in need of the supplies we have collected and hundreds of sick and elderly people need to leave the island. I purchased a ticket for my mother and it was cancelled. Southwest has been accomodating but we still don't see any news or are getting any answers about what efforts if any are in place to get this resolved. Please give us answers.
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