11-10-2017
11:48 AM
1 Love
I understand that policies need to be put in place but a zero tolerence no show policy is a little extreme. Needing a death in the family or a note from a doctor seems a little extreme. How about just losing your seat and making a refundable tickent non refundable. Sometime "things" happen and mistakes are made. Called in to a request and the Luv Airline was like dealing with American or Delta. The customer service I have grown to know and the reason I fly is drastically lacking with this policy. Locator: QZPZT6
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