01-15-2018
02:07 PM
01-15-2018
02:07 PM
I am still looking for an answer to this question.
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01-03-2018
03:21 PM
01-03-2018
03:21 PM
I am also looking for an answer to this question. I generally buy them in advance online.
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11-15-2017
02:49 PM
11-15-2017
02:49 PM
I am trying to find someone that can fix this issue. I would like to book a family suite for a stay in January at Barcelo Bavaro Palace in Punta Cana, DR using Southwest Airlines Rapid Rewards points. However, the information on the booking website seems to be incorrect. It lists the family rooms as having 2 double and 1 twin. I believe this should be 2 doubles and 1 king based on the room types from the hotel website. The non-refundable cost is 50% higher than the refundable costs. Seemingly another mistake. My hope is that the 94,311 points per night room is actually a family suite and that the bed makeup is as listed on the Bavaro website. Regardless, there is clearly some mistakes here that should be remedied. I have tried contacting the reward center to correct the mistake multiple times at 1-888-658‐4826 to no avail. I was told to contact the hotel. When I asked what I would say she didn't have an answer for me. Please advise.
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