12-04-2017
07:26 AM
12-04-2017
07:26 AM
Thanks for this suggestion. I did book my daughter's spring break flights with the card last night rather than paying with points and may do another flight as well. I will likely follow up with Chase customer service again tonight. Thank you all for your advice and suggestions, Bookish
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12-03-2017
07:04 PM
12-03-2017
07:04 PM
Thanks, chgoflyer. That's what I was worrying about. The closing date was changed by an agent earlier today--the 28th was his choice, not mine. I've already called back and inquired as to moving it closer to the 20th because I cannot do so from my Chase dashboard. The CSR was very nice, but said 2 days was enough... I think she is unable to change it again. Thanks so much for the info on the year-end closing. I , of course, would really like an earlier date.
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12-03-2017
06:52 PM
12-03-2017
06:52 PM
Thank you for your reply. We just did the math. With our current RR point balance, Chase account balance, planned end of the year spending and trip returning on 12/30, we'll be at 110,465--not much margin for error. Any ideas are much appreciated. Thanks again.
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12-03-2017
01:06 PM
12-03-2017
01:06 PM
This is our first year with a SW card and we may have missed the boat on the companion pass due to a very busy year (we did not focus on acumulation points until late in the year). Our closing date was the 8th of month and, if I understand correctly, all our points would need to have posted by December 8. I called in an attempt to salvage our points for this year and our closing date is now the 28th. I believe this means our next bill wouldn't be due until January 25. Our last travel date is 12/30. We'd planned to put some year end contribtions and holiday expenses on the card prior to the end of the year. Is there any way to salvage the situation? Thanks for any advice!
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